The Role
Serve as the single HR business partner for assigned client groups, providing coaching, employee relations, performance management, recruiting support, organizational development, change interventions, and first-line compensation/benefits support. Lead projects and organization-wide initiatives, partner with People Services and Total Rewards, and advise managers on talent, succession, and performance solutions.
Summary Generated by Built In
Flexible Work Arrangement: Hybrid
The Sr. (Lead) HR Business Partner will provide daily general HR support to defined client groups to become strategic business partners. Business Partner support will include coaching, employee relations, performance management, recruiting/staffing, organizational effectiveness and development and first line support for compensation and benefits (Total Rewards) questions.
Sr. (Lead) HR Business Partner will be the single point of contact for client groups and will partner with the People Services Center and the Total Rewards Center to deliver customer focused proactive solutions and problem solving.
Essential Functions:
Characteristics & Qualifications:
Required:
The Sr. (Lead) HR Business Partner will provide daily general HR support to defined client groups to become strategic business partners. Business Partner support will include coaching, employee relations, performance management, recruiting/staffing, organizational effectiveness and development and first line support for compensation and benefits (Total Rewards) questions.
Sr. (Lead) HR Business Partner will be the single point of contact for client groups and will partner with the People Services Center and the Total Rewards Center to deliver customer focused proactive solutions and problem solving.
Essential Functions:
- To act as HR single point of contact and strategic business partner for client groups.
- Consults with management on business and performance needs.
- Partners with People Services Center and Total Rewards Center on an as needed basis to perform human resources functions for the defined client group.
- Serves as an advocate for the employee, management, and the Company by being available to meet with employees to address concerns, explain HR policies/practices, and mediate differences between employees, leads and managers.
- Provides advice and counsel in the use of corrective actions to address job performance and other behavioral issues.
- Ability to effective interface with external and internal legal entities to resolve employee disputes and concerns.
- Provides counsel and fosters a partnership with hiring managers to secure the best talent for PJM.
- Partners with training resources to ensure appropriate employee and leadership development/succession planning.
- Makes decisions and takes actions to recommend changes to HR practices and policies.
- Monitors trends in employee relations, learning and recruiting.
- Participates in developing process for assessing organizational strengths and susceptibilities and for recommending organizational solutions.
- Partners in the development of leaders/teams through organization-wide change interventions.
- Partners with management to identify performance needs and design interventions to close gaps.
- Partners with Total Rewards Center to implement and execute compensation and benefit strategies.
- Provides counseling and coaching to all levels of the organization to ensure Diversity and Work/Life initiatives are effectively integrated with strategic business objectives.
- Responsible for assigned department and company-wide projects.
- Serves in a lead role in executing organization-wide initiatives.
- Serves in a project management role capacity for employee survey, intern program and other key initiatives.
Characteristics & Qualifications:
Required:
- Bachelor degree, Human Resources, Industrial Relations or equivalent work experience
- At least 7 years of experience in at least 2 areas: leadership development, human resources, internal consulting, employee relations, and/or recruiting
- Ability to produce high-quality work products with attention to detail
- Ability to visualize and solve complex problems
- Experience in competency-based assessment and selection
- Experience in supporting diverse business lines
- Experience working in a fast paced HR environment as a strategic Business Partner
- Experience with one or more of the following specialties: organization development, change management, management coaching, communication, and/or manager/supervisor/employee development programs, employee relations and recruiting
Skills Required
- Bachelor degree in Human Resources, Industrial Relations, or equivalent work experience
- At least 7 years of experience in at least two areas: leadership development, HR, internal consulting, employee relations, and/or recruiting
- Experience working as a strategic HR Business Partner in a fast-paced environment
- Experience in competency-based assessment and selection
- Experience supporting diverse business lines
- Experience with organization development, change management, management coaching, or leadership development programs
- Strong attention to detail and ability to produce high-quality work products
- Ability to visualize and solve complex problems and provide HR policy guidance
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The Company
What We Do
PJM Interconnection manages the high-voltage electric system that provides power to 65 million people in all or parts of 13 states and the District of Columbia. It's the largest power grid in North America. As a neutral, independent party, PJM administers a competitive wholesale electricity market. PJM’s long-term regional planning process provides a broad, interstate perspective that identifies the most effective and cost-efficient improvements to the grid to ensure reliability and economic benefits. PJM serves all or parts of Delaware, Illinois, Indiana, Kentucky, Maryland, Michigan, New Jersey, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia. An independent board oversees PJM’s activities. Effective governance and a collaborative stakeholder process help PJM achieve its vision: “To be the electric industry leader – today and tomorrow – in reliable operations and efficient wholesale markets.”
