Sr. Lead Digital Product Management - CBL Deposit Payments

Posted Yesterday
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Charlotte, NC, USA
Hybrid
159K-305K Annually
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead product management for all CBL deposit payment types, driving roadmaps, cross-channel strategies, and stakeholder engagement. Prioritize customer experience, compliance, fraud prevention, and revenue optimization while coordinating cross-functional teams to deliver product enhancements and business outcomes.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Sr. Lead Digital Product Manager to join the Wires and Me2me Product Management and Development team, part of the CBL Deposit Payments Group. This role reporting directly to the Head of Wires and Me2me Product Management will be responsible for the overall management of ALL CBL deposit payment types.
Learn more about our career areas and business divisions at wellsfargojobs.com.
In this role, you will:
  • Work horizontally to drive the ALL CBL Deposit Payment roadmaps and strategies across all impacted channels and groups with customer first focus
  • Manage engagement with key internal stakeholders across the organization including Technology, Digital, Operations, Gov Relations, Payment Strategy, Independent Risk Management, and Legal
  • Manage engagement with key external stakeholders including partner banks, other financial services partners, the Trades, key vendors and more.
  • Working internally and externally with payment partners leading cross-functional teams delivering product strategies and enhancements across ALL channels and products
  • Aligning work to the CBL strategic plan, participating in big room planning efforts across groups, and identifying areas to work more efficiently.
  • Prioritize work to have maximum impact on customer experience to drive greater business impact
  • Ensure compliance with applicable internal policies and regulations
  • Collaborate with and influence stakeholders at various level across the organization from junior individuals to senior leaders and their directs
  • Conduct value-based analysis to optimize revenue, positive customer experiences, while reducing opportunities for fraud and scam loss
  • Act with a sense of urgency to maintain a daily pulse on change management and ensure business outcomes are being delivered
  • Ensure the highest impact work is continually being prioritized, development issues are quickly worked through, and that work is constantly being prioritized to focus on continuous improvement and delivery of business results.
Required Qualifications:
  • 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Background and experience with ALL Consumer and Business Deposit products
  • Deep understanding of Fraud and Scams and strategies to protect customers and the financial industry
  • Strong understanding of compliance requirements related to payment products ( e.g. Reg-E, UDAP)
  • Experience working across many payment industry partners to gain consensus on payment directions on key products like
    Zelle, Debit Card, ACH, Wire, Check, Instant Payments, Cash
  • Experience in agile environments that are delivered upon by numerous partner organizations
  • Financial services experience specifically in retail banking.
  • Expert verbal, written and presentation skills; must be able to effectively communicate and broker agreements amongst
    diverse, differing, competing, and/or conflicting perspectives/priorities
  • Strong Analytical skills with high attention to detail and accuracy
  • Ability to effectively communicate, create and deliver dynamic presentations to all levels of the organization
  • Ability to create clear and compelling presentations with exceptional strategic "storytelling" skills
  • Exceptional organization, coordination, and time management skills
Job Expectations:
  • Willingness to work on-site at stated location on the job opening
  • This position offers a hybrid work schedule
  • Ability to travel up to 25% of time
Locations:• 2700 and 2800 South Price Road, Chandler, Arizona• 550 S 4th St, Minneapolis, Minnesota• 401 S Tryon St, Charlotte, North Carolina• 333 Market St, San Francisco, CA
Required locations listed above.
Salary Range:
Minnesota: $159,000-$279,000 annually
San Francisco: $175,000-$305,000 annually
Actual salary is determined by location, experience and qualifications of the job.
This position is not eligible for Visa sponsorship.
Please note: Job posting may come down early due to volume of applicants
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$159,000.00 - $305,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
Posting End Date:
30 Jul 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • 7+ years of digital product management experience
  • Willingness to work on-site at stated location (hybrid schedule)
  • Ability to travel up to 25% of time
  • Background and experience with consumer and business deposit products
  • Deep understanding of fraud and scams and customer protection strategies
  • Strong understanding of compliance requirements related to payment products (e.g., Reg-E, UDAP)
  • Experience working with payment industry partners on products like Zelle, Debit Card, ACH, Wire, Check, Instant Payments
  • Experience in agile environments delivered by numerous partner organizations
  • Financial services experience in retail banking
  • Expert verbal, written and presentation skills; ability to influence diverse stakeholders
  • Strong analytical skills with high attention to detail and accuracy
  • Exceptional organization, coordination, and time management skills
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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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