The Senior Key Account Manager is directly responsible for managing and growing key customer relationships within the InterAmerican region (or assigned territory). This role reports to the Regional Business Manager and may oversee one or more direct reports.
The position is accountable for achieving sales targets, managing all administrative responsibilities, and strengthening long-term partnerships with key retailers and strategic partners. The Senior Key Account Manager is expected to design and execute commercial strategies that maximize sales opportunities while ensuring profitability and operational excellence.
As the primary point of contact for all customer-related matters, this role requires deep expertise in the S2G product portfolio, strong market and commercial insight, and a solid understanding of competitive products, industry trends, and the retail landscape. A minimum of 10 years of relevant experience is required.
Duties & ResponsibilitiesDevelop and manage comprehensive retail activity and promotional calendars tailored to each key account.
Maximize the effectiveness of all S2G product launches by negotiating strong retail support at point of sale and across applicable advertising channels.
Define and ensure the optimal product mix for each account, aligned with the retailer’s strengths and commercial characteristics.
Plan and execute all product transitions and price adjustments across retail accounts, ensuring healthy inventory levels.
Monitor and maintain balanced inventory through continuous analysis to maximize sell-in and sell-thru opportunities.
Build and manage an annual 12-month sales forecast by account and product, ensuring a high level of accuracy.
Conduct weekly analysis of sell-thru performance and market/account data, translating insights into strategic recommendations.
Hold periodic face-to-face meetings with retail buyers to ensure alignment and drive sales growth.
Collaborate closely with the Product Management team to define optimal Gross Profit (GP) conditions and ensure profitability targets are met.
When applicable, manage a Sales Representative who supports operational execution, store-level purchase recommendations, sales analysis, and forecasting.
Bachelor’s degree in Sales, Marketing, Communications, Engineering, or a related field, or equivalent professional experience.
5+ years of experience in a commercial, distribution, or equivalent sales role.
Experience within consumer electronics or a related industry is preferred.
Proven people management experience and leadership capabilities.
Excellent written and verbal communication skills, with the ability to clearly articulate ideas and insights.
Strong relationship-building skills with internal and external stakeholders.
Solid understanding of P&L management and key business profitability drivers.
Strong analytical and strategic thinking skills, with a creative approach to problem-solving.
Ability to multitask and perform effectively in a fast-paced environment.
Advanced negotiation and presentation skills.
Highly organized, resourceful, results-oriented, and strategic mindset.
Self-motivated, positive, forward-thinking, and team-oriented; comfortable working in an entrepreneurial environment.
Advanced proficiency in Microsoft Office.
Bilingual proficiency in Spanish and English is preferred.
Top Skills
What We Do
At Solutions 2 GO (S2G), we go beyond distribution; we connect the world with the most exciting video gaming, electronics, and mobility products. We are a privately held, Canadian owned organization and have been providing customized distribution and service solutions since 2004. We’ve grown into one of the largest gaming distributors worldwide, working with leading brands such as Sony PlayStation®, Nintendo ®, Microsoft ®, Roku® and many other major global technology partners. Today, our team of more than 500 employees supports 19 countries across North, Central, and South America, with additional reach into Europe, Africa, Asia, and Australia through our international partnerships. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for manufacturers and retailers around the world. What sets us apart is our nimble, hands-on approach. We work closely with our partners to understand their needs and provide solutions to help them achieve their unique goals. Our approach has earned us recognition as one of Aon’s Best Employers, one of Canada’s Best Managed Companies and countless awards and nominations for best-in-class service from our retail partners. Our Values The values established by our founders, Gabrielle Chevalier and Oliver Bock, continue to guide us today. They shape how we work, how we make decisions, and how we treat one another. Excellence – We act with integrity and deliver results you can rely on. Innovation – We stay curious and work outside of the box. Efficiency – We act with purpose and accountability. Impact – We support our communities and create positive change. If you’re looking to join a growing company where your work has real impact, explore our LinkedIn Life tab for a behind-the-scenes look at the S2G experience. We offer positive, challenging, and rewarding opportunities for people wanting to grow with a fast-paced global organization.
