Sr IT Solution Analyst

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Charlotte, NC, USA
In-Office
103K-126K Annually
Senior level
Financial Services
The Role
Analyzes and designs IT solutions for actuarial and finance data processes. Gathers requirements, performs fit-gap analysis, documents functional and technical specifications, develops process improvements, supports testing and user acceptance, maintains data and process documentation, and serves as a liaison among business stakeholders, actuaries, data teams, architects, and technology partners. The role also supports project oversight, risk mitigation, and strategic cross-functional initiatives.
Summary Generated by Built In

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.
We’re actively seeking a talented Senior IT Solution Analyst to join our Actuarial Data Delivery team in Newport Beach, CA. This role can be on-site, or hybrid (local in the Newport Beach area).
As a Senior IT Solution Analyst you’ll move Pacific Life, and your career, forward by analyzing and designing transformed processes for various Actuarial functions. Your colleagues will include Data Engineers, Data Architects, fellow Solution Analysts and Actuaries. The team is multidisciplinary and looking at our Actuarial data processes end-to-end.


As part of the Actuarial Data Delivery team, you’ll directly support project leads and collaborate with business stakeholders and technology teams to provide analysis and design for key initiatives.


How you'll help move us forward:

  • Contribute to initiatives that may be strategic and/or cross-functional by conceptualizing complex business problems and translating business objectives into actionable solutions to deliver the most cost-effective innovative technology solutions for required business needs.
  • Gather and analyze business requirements, industry best-practices and technical information to help design and support information technology solutions as a bridge between people, process and technology.
  • Understand the connection between Finance and Actuarial teams and the interrelated data requirements to support both functions (Finance, Actuarial, Data/IT) as a cross-functional liaison and interpreter.
  • Document technical requirements - serve as the liaison between the business and technology regarding new business solutions or enhancements to existing business solutions. Responsible for collaborating with all levels of business and technology teams.
  • Understand the business area's strategy, customers, team structures, challenges and organizational relationships (internal and external).
  • Understand the technology that impacts the business area and the related baseline operational expectations.
  • Partner with other technology teams to ensure business strategies and operational expectations are met or exceeded.
  • Analyze complex business processes to make improvements and develop solution design approaches:
    • Contribute to discovery activities.
    • Lead / participate in building business capability roadmaps and process improvements.
    • Perform Fit/Gap Analysis.
    • Document Functional design specifications and business requirements.
    • Partner with Quality Assurance to build automated testing capabilities.
    • Lead User Acceptance Testing and ensure exit criteria is met.
  • Collaborate with subject matter experts, technology architects, various stakeholders and fellow analysts to design, manage implementation and support complex business and technology solutions.
  • Provide project oversight in support of project management through monitoring and assessment of project status and actively work to mitigate risks.
  • Maintain core documentation relating to process flows, data dictionaries and other key deliverables, from a Business and Technical perspective.


The experience you bring:

  • Bachelor's degree in business, computer science, or IT related field
  • 5+ years of relevant experience.
  • Proficient in database query tools such as SQL, PostgreSQL, MySQL.
  • Proficient computer skills, including Microsoft Office Suit, Microsoft Visio, Lucid Chart.
  • Experience supporting business analytics and/or data visualization projects.
  • Experience documenting business, functional, and technical requirements.
  • Excellent interpersonal skills and solid written and verbal communication.
  • Ability to work with and understand data.
  • Ability to work independently.

What makes you stand out:

  • Exposure to Snowflake
  • Exposure to Finance and/or Actuarial disciplines.
  • Experience with Tableau, PowerBI, or other visualization tools.

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$103,140.00 - $126,060.00

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

  • Paid Parental Leave as well as an Adoption Assistance Program

  • Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Skills Required

  • Bachelor's degree in business, computer science, or an IT-related field
  • 5+ years of relevant experience
  • Proficiency with database query tools such as SQL, PostgreSQL, or MySQL
  • Proficiency with Microsoft Office Suite, Microsoft Visio, and Lucidchart
  • Experience supporting business analytics and/or data visualization projects
  • Experience documenting business, functional, and technical requirements
  • Excellent interpersonal, written, and verbal communication skills
  • Ability to work with and understand data
  • Ability to work independently
  • Exposure to Snowflake
  • Exposure to finance and/or actuarial disciplines
  • Experience with Tableau, Power BI, or other visualization tools

Pacific Life Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pacific Life and has not been reviewed or approved by Pacific Life.

  • Retirement Support — Retirement funding includes both an automatic company contribution and a dollar‑for‑dollar 401(k) match, positioned as a standout element of the package. Vesting is defined at three years in official materials.
  • Leave & Time Off Breadth — Time off is described as generous and scalable with tenure, complemented by multiple paid holidays and options to augment PTO. Paid parental leave and adoption assistance further extend coverage for families.
  • Wellbeing & Lifestyle Benefits — A flexible annual wellbeing reimbursement supports diverse needs alongside counseling resources and wellness tools. Day‑one eligibility for core coverages adds immediate lifestyle value.

Pacific Life Insights

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The Company
HQ: Newport Beach, CA
3,447 Employees
Year Founded: 1868

What We Do

For more than 150 years, Pacific Life has helped millions of individuals and families with their financial needs through a wide range of life insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Whether your goal is to protect loved ones or grow your assets for retirement, Pacific Life offers innovative products and services that provide value and financial security for current and future generations. Pacific Life counts more than half of the 100 largest U.S. companies as its clients and has been named one of the 2022 World’s Most Ethical Companies® by the Ethisphere Institute. For additional company information, including current financial strength ratings, visit www.PacificLife.com. Pacific Life refers to Pacific Life Insurance Company and its affiliates, including Pacific Life & Annuity Company. Client count as of June 2022 is compiled by Pacific Life using the 2022 FORTUNE 500® list. Learn more about Pacific Life: www.instagram.com/pacificlife www.twitter.com/pacificlife www.facebook.com/PacificLife www.youtube.com/user/PacificLifeInsurance Please review our social media guidelines: paclife.co/social

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