Sr. IT Lead, Manhattan Active WM

Position Overview:

The Sr. IT Lead - Manhattan Active WM will lead and support the migration from legacy warehouse systems to Manhattan Active Warehouse Management across multiple locations. This role will serve as a Manhattan Active WM SME, helping define the solution, implementation standards, support model, and phased rollout approach. The SME will work closely with operations, IT, infrastructure, automation vendors, Manhattan resources, and external system owners to ensure successful integration, go-live, and stabilization.

Location: Remote
Work Schedule: Monday-Friday 1st shift
Travel Specifics: Up to 25% to any of our US sites
Competitive Total Rewards: Competitive salary plus yearly bonus, along with comprehensive benefits, including medical, dental, and vision insurance, 401(k) with company match, generous PTO, sick time, and company holidays. Compensation is based on experience, skills, and education

Job Responsibilities:

• Lead Manhattan Active WM solution design and implementation activities for a phased, multi-location warehouse rollout.
• Support migration from legacy WMS, TMS, WES/WCS, and warehouse execution components to Manhattan-provided capabilities.
• Define future-state warehouse processes for receiving, inventory, replenishment, picking, packing, shipping, returns, exceptions, and operational support.
• Assess current workflows and operational bottlenecks to eliminate inefficiencies and non-value-added activities.
• Design and validate inbound order integration from a separate Manhattan Omni instance that is externally managed and not directly controlled by the WMS team.
• Partner with internal teams and vendors to validate warehouse technology, including RF guns, scanners, label printers, workstations, conveyors, pick-to-light tables, and automation interfaces.
• Establish internal Manhattan Active WM standards, including configuration governance, release management, testing approach, site rollout templates, support procedures, and escalation paths.
• Support testing, training, cutover planning, go-live execution, issue triage, stabilization, and knowledge transfer to internal IT and operations teams.

Requirements

• High School Diploma and relevant work experience.
• 10+ years of hands-on experience implementing Manhattan Active Warehouse Management; experience limited to Manhattan WMi, legacy Manhattan WMOS, or SCALE is not sufficient by itself.
• Experience serving as a lead SME, solution owner, architect, or senior functional consultant on at least one Manhattan Active WM implementation.
• Strong understanding of warehouse operations, including receiving, inventory control, replenishment, picking, packing, shipping, returns, and exception handling.
• Experience migrating from legacy WMS environments and replacing or integrating related TMS, WES/WCS, automation, and warehouse execution functions.
• Experience integrating WMS with external order management systems, preferably Manhattan Omni or another upstream order source outside the direct control of the WMS team.
• Experience with multi-site implementation planning, phased rollouts, pilot deployments, site-specific configuration, testing, cutover, and post-go-live stabilization.
• Working knowledge of warehouse hardware and automation, including RF devices, barcode scanners, label printers, conveyors, pick-to-light, WCS/WES interfaces, and network dependencies.
• Ability to create documentation, standards, process flows, configuration guides, test plans, cutover plans, and support handoff materials.
• Ability to mentor internal IT, operations, business analyst, and support teams so the organization can build Manhattan Active WM capability internally.
• Strong communication, analytical, problem-solving, and stakeholder management skills across operations, IT, vendors, and leadership.

Preferred Qualifications:

• Bachelor's Degree