Sr. IT Client Services Support Specialist

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cepheid, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Cepheid, we are passionate about improving health care through fast, accurate, molecular diagnostic systems and tests. As a member of our team, you’ll get to make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development. Our mission drives us to develop groundbreaking solutions for the world’s most complex health challenges. Together, we bring MORE change to the world.

Learn about the Danaher Business System which makes everything possible.

The Sr. IT Client Services Support Specialist is responsible for providing on-site IT support for the Infrastructure & Operations (I&O) organization, business, manufacturing, and lab environments. This role supports regulated applications and systems, manages IT assets and inventory, coordinates Facilities, Logistics, and I&O team, and provides backup L1 support to ensure continuity of operations and compliance with IT Client Services Support (ITCS) standards.

This position reports to the ITCS Manager and is part of the IT Client Services team located in Lodi California and will be an on-site role.  

In this role, you will have the opportunity to:

• Support Administration, Mobility, Procurement, and Onsite IT Operations.
• Support Manufacturing, Labs, Systems & Applications.
• Facilities, Logistics & Asset Coordination, Inventory, Compliance & E‑Waste

The essential requirements of the job include:

• Strong experience supporting Windows and Mac systems in an on-site IT operation in a manufacturing environment, labs, and mobility support. Experience in troubleshooting hardware, software, imaging systems, and Active Directory and peripheral issues in on-site environments.
• 2+ years of experience supporting end‑user hardware, peripherals deployment, network support, MFP printers’ administration and management, including vendor coordination.
• Familiarity with onsite inventory management and asset lifecycle processes.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel – 35 % travel, overnight, within territory or locations
• Must have a valid driver’s license.
• Ability to lift, move or carry equipment up to 50 lbs and be able to bend and deploy the IT equipment under and over the desk., any other physical requirements

It would be a plus if you also possess previous experience in:

• Supporting Network, Cloud AWS and Management.

Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

The hourly range for this role is $33.36 to $38.46. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here.

For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [email protected].