Position: Sr. IT Administrator
Location: Marina Del Ray, Los Angles, California
The Sr. IT Systems Administrator is part of a team of global IT Support specialists and be responsible for the administration and maintenance of all corporate servers, network infrastructure, and desktop systems at regional site of Pole To Win International (PTWI). The candidate who fills this position will be responsible for supporting all aspects of PTWI's Active Directory domains, Windows, Mac and Linux Servers, Network Systems and Infrastructure, PC and Mac desktops, mobile devices, and IT Operations at the locale. The candidate will work within the globally dispersed Global Technology & Information Security team and report to the regional Manager of Information Technology.
The successful candidate will have prior experience working with technology in Software QA environments, and have solid knowledge of Information Security practices and methodologies as they apply to ISO27001 and PCI-DSS.
- Manage and monitor corporate computing environment including but not limited to:
- Active Directory Service
- Network Routers, Switches, Security Appliances, and Wireless Access Points
- Office 365 setup and administration
- Meraki Mobile Device Management (MDM)
- User Account Administration
- Data integrity and backup
- E-mail and Content filtering systems
- Windows/Apple/Linux Servers and Desktops, mobile devices and game consoles
- IT Asset Inventory
- Management of the Office 365 environment including Office, Exchange, SharePoint and Skype for Business.
- As a team with other IT staff members, provide 24x7 support coverage for all workstations and servers at the regional site. Participate in 24x7 on call rotation schedule.
- Knowledge of network routing and redundancy principles and practices in a multilayer network.
- Experience with configuring and troubleshooting IPSec site-to-site VPN tunnels using Fortinet Fortigate.
- Ensure Information Security controls are implemented and adhered to. Assist other members of the IT Staff and Executive Management team with all Information Security reporting and audit initiatives.
- Produce regular reports for systems utilization and up-time.
- Support objectives of the Global Technology and Information Security department.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation, if required, so that qualified employees can perform the essential functions.
- 5-8 years' experience in QA/Technical Support/Contact Center environment. Active Directory and Office 365 experience required.
- Windows server administration experience including configuration and management of federated Active Directory and Azure, DNS, DHCP, IIS, FTP and PKI.
- 5-8 years' experience with Cisco network switches and security appliances, network infrastructure and cable plant management, CCNA/MCSE certifications preferred
- 5-8 years' experience with Windows, VMWare, Mac and Linux servers
- Knowledge in TCP/IP Networking (Structured cabling, patching and Cisco configuration)
- Knowledge of ISO 27001 and PCI-DSS, requirements, and experience working through the compliance process.
- Strong analytical, interpersonal, communication (written and verbal) and organization skills required.
- Strong and effective team communication and problem-solving skills within a globally dispersed organization and able to work with minimal supervision, need to be self-driven.
- B.S. CS, EE or related technical degree. Equivalent experience will be considered.
- Ability to establish and maintain effective working relationships
- Ability to lift up to 50 lbs.
Competitive Salary
Medical, Dental, Vision, 401K with matching
Dynamic and entrepreneurial culture
Video games focused environment
The opportunity to work with video games pioneers creating cutting edge interactive entertainment
Who we are
PTW is a boutique games services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.
We have grown rapidly over the past few years and now have 16 sites spanning the globe. The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Entalize. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry wide for world-class art and is also our in-house game and product development studio.
Basically, anywhere in the world, any platform, any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.
In summary, we connect and bring fun to the world.
Welcome to PTW, Family of Brands
What We Do
We’re a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer's experience as perfect as possible. We’re dedicated to helping your players, because they’re part of our community too. We’ve been working hard for players, clients, and the games industry for over 26 years, providing industry-leading services to every part of the globe.
We believe great work gets done by teams who love what they do. This is why we approach every solution with an all-minds-on-deck strategy that leverages our global workforce's strength, creativity, and passion.
8,500+ passionate gamers
650+ top developers and publishers as clients
5.3 million hours QA testing
7 year average client partner tenure
2,500+ LQA titles
PTW is a boutique games services company with 40 offices in 11 countries worldwide. Our range of services include quality assurance, localization, customer experience, art production, game development services, and audio production services.
We believe that innovation comes in all sizes, which is why we take on projects of any size and love crafting a custom solution, no matter the scale.
PTW, comprised of global subsidiaries, is a UK-based holding company formed in 2016 under the umbrella of Poletowin Pitcrew Holdings, Inc. which is listed on the 1st Section of Tokyo Stock Exchange as 3657.
The PTW group includes SIDE, 1518 Studios, Entalize, The Game Dev Show, and OR Esports.
