Overview
Apply your experience in instructional design to help create effective training materials for Esri customers. You will be part of the innovative team responsible for designing, developing, and updating training courses that teach GIS concepts, skills, and workflows.
Responsibilities
- Analyze learner needs and job tasks to define clear, measurable learning objectives
- Partner with subject matter experts to design and evaluate instructor-led and web-based learning
- Design engaging courses grounded in adult learning principles and instructional design best practices
- Develop and refine assessments; provide actionable feedback and recommendations
- Evaluate and enhance existing Esri curriculum to maintain design quality and consistency
- Collaborate with peers to improve content development workflows and learning solutions
- Support broader customer education initiatives and share instructional design best practices
Requirements
- 5+ years in instructional design, learning experience design or corporate training development (SaaS or product environment preferred)
- Strong written and verbal communication; able to partner effectively across roles
- Ability to manage multiple priorities and deliver high-quality learning solutions in a collaborative environment
- Strong foundation in adult learning and instructional design methods (such as ADDIE, Bloom’s Taxonomy)
- Demonstrated end-to-end instructional design skills (analysis, scope/specs, objectives, assessments, and curriculum development)
- Experience designing instructor-led and web-based learning for technical/software audiences
- Ability to use generative AI responsibly to support research, prototyping, and content development
- Visa Sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
- Bachelor’s degree in instructional design, educational technology, or a related field
Recommended Qualifications
- Master's degree in instructional design, educational technology, or a related field
- Familiarity with GIS and Esri technology, or ability to learn quickly and translate complex products into learning
- Proficiency with Microsoft 365 and design/prototyping tools (such as Adobe, Figma, MindManager)
- Experience supporting instructional visuals (such as diagrams, graphics, videos)
- Background documenting workflows, processes, or systems for scalable learning
Portfolio Submission: Please include a link to your portfolio or samples of recent work.
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Skills Required
- 5+ years in instructional design, learning experience design, or corporate training development
- SaaS or product environment experience
- Strong written and verbal communication
- Ability to manage multiple priorities and deliver high-quality learning solutions
- Strong foundation in adult learning and instructional design methods (e.g., ADDIE, Bloom's Taxonomy)
- Demonstrated end-to-end instructional design skills (analysis, scope/specs, objectives, assessments, curriculum development)
- Experience designing instructor-led and web-based learning for technical/software audiences
- Ability to use generative AI responsibly to support research, prototyping, and content development
- Applicants must be authorized to work for any employer in the US; visa sponsorship not available
- Bachelor's degree in instructional design, educational technology, or a related field
- Include a link to your portfolio or samples of recent work
- Master's degree in instructional design, educational technology, or a related field
- Familiarity with GIS and Esri technology or ability to learn quickly and translate complex products into learning
- Proficiency with Microsoft 365 and design/prototyping tools (such as Adobe, Figma, MindManager)
- Experience supporting instructional visuals (diagrams, graphics, videos)
- Background documenting workflows, processes, or systems for scalable learning
Esri Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Esri and has not been reviewed or approved by Esri.
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Healthcare Strength — Feedback suggests health coverage is a standout, with full company-paid medical, dental, and vision premiums frequently cited as uncommon and valuable. Comprehensive options, including mental health support and FSAs, reinforce confidence in core healthcare benefits.
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Affordable Benefits — Feedback suggests employer-paid premiums lower out-of-pocket costs, which many view as a meaningful offset to lower cash pay in some roles. This affordability underpins satisfaction with total compensation even when salaries are seen as moderate relative to tech hubs.
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Retirement Support — Feedback suggests 401(k) matching and profit sharing are valued components that strengthen long-term financial security. These programs contribute to a perception of stability and a well-rounded total rewards package.
Esri Insights
What We Do
As a leading location intelligence platform provider (Forrester Wave 2020), Esri empowers leaders with innovative tools to help create sustainable prosperity. Esri's customers drive digital transformation by embracing the power of location. We pioneer problem solving with GIS to help you see what others can’t. We build ArcGIS, the world’s most powerful mapping & spatial analytics software. ArcGIS software and apps combine mapping and data analytics to deliver location intelligence and meet digital transformation needs for organizations of all sizes.
