Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
Responsible for driving account growth and profitability by securing incremental and renewal contractual commitments from Economic Buying Influences (EBIs) and Technical Buying Influences (TBIs). This strategic sales position focuses on developing and executing account growth plans, collaborating with category experts and customer support teams, and engaging contacts through phone, video, and digital tools.
What you’ll be doing:
- Use prescribed sales tools to prioritize activities, drive efficiency, and document customer interactions (e.g., Prioritized Insights, Tenfold, SFDC).
- Partner with category experts and customer support teams to execute growth plans and enhance the customer purchasing experience.
- Collaborate with the Revenue Management Team to make discretionary pricing decisions and ensure compliance with contract terms.
- Demonstrate advanced business acumen and sales methodologies to identify incremental opportunities at both master and site levels while understanding the competitive landscape.
- Apply expertise in customer industry buying processes to support product selection and standardization.
- Drive account growth by securing programmatic and transactional opportunities and ensuring compliance at all account sites.
- Implement and ramp up new and existing customer programs to maximize compliance and profitability.
- Engage with the CSC team to manage customer experiences and complete maintenance requests.
- Build and maintain relationships with senior executives within the customer base to support long-term growth.
What you bring to the table:
- Strong motivation to achieve results with a proactive, solutions-driven mindset.
- Resilience in overcoming challenges and adapting to changing circumstances.
- Proven track record in managing programs, business development, and complex deals from initiation to completion.
- Ability to effectively engage with senior-level executives through impactful presentations and consultative selling.
- Expertise in negotiation, client management, and insight-driven sales strategies.
- Skilled in setting targets, designing growth plans, and collaborating with sales teams.
- Strong acumen in business, finance, operations, and technology, with advanced analytical skills to interpret customer data and industry trends.
- Independent, adaptable, and capable of excelling in dynamic environments.
- Extensive experience in account management, prospecting, and business-to-business sales, with a focus on retention and growth.
What’s needed- Basic Qualifications:
- Minimum of 4 years of sales experience.
- High School Diploma / GED or equivalent work experience.
- Experience using Microsoft Office and other basic software tools
What’s needed- Preferred Qualifications:
- Bachelor’s degree or equivalent work experience.
- Knowledge of office supplies, facility and breakroom products, business furniture, print and promotional products.
We Offer:
- Inclusive culture with associate-led Business Resource Groups.
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits.
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
About UsStaples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.Skills Required
- Minimum of 4 years of sales experience
- High School Diploma / GED or equivalent work experience
- Experience using Microsoft Office and other basic software tools
- Experience using prescribed sales tools (Prioritized Insights, Tenfold, SFDC)
- Proven track record managing programs, business development, and complex deals end-to-end
- Ability to engage senior-level executives with presentations and consultative selling
- Expertise in negotiation, client management, and insight-driven sales strategies
- Extensive experience in account management, prospecting, and B2B sales focused on retention and growth
- Bachelor's degree or equivalent work experience
- Knowledge of office supplies, facility and breakroom products, business furniture, print and promotional products
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
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Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
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Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
