Staples is business to business. You’re what binds us together.
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
What you’ll be doing:
Responsible for driving account growth and profitability strategy, primarily by securing incremental and renewal contractual commitments from Economic Buying Influences (EBIs) and Technical Buying Influences (TBIs) across all categories of products, as well as driving sales at sites and with Power users. Senior Account Executives are also responsible for teaming with category experts where necessary to penetrate and grow accounts and customer experience teams to support and add value to our customers purchasing process. This is a strategic selling position, expected to engage contacts daily virtually by phone, video, and utilizing digital tools.
Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights, Tenfold, SFDC).
Teams with category experts and customer support teams to execute account growth plan and add value to customer purchasing program..
Collaborates with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language.
Exhibit high level of business acumen and sales methodologies to discover incremental opportunities at the master and site level, and understand competitive landscape.
Expertise of customer industry buying process’ and ability to support product selection and standardization of SA.com products assortments.
Profitably grow book of business by hunting programmatic and transactional opportunities at the master account level across all categories. Also drive sales through program compliance at all account sites.
Implements and ramps wins driving compliance to new and existing programs for customers.
Engage CSC team to manage customer experience and complete customer maintenance requests.
Establishes and maintains business management relationships with the senior executive team members within customer base.
What you bring to the table:
Strong drive and a desire to win and a strong aversion to complacency
Proven ability to view rejection as a learning opportunity and double down on next best actions
Ability to function independently with minimal daily supervision
Experience and proven track record of managing programs or business development
Ability to interface at customer’s most senior levels and strong ability to develop and deliver presentations
Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
Ability to set targets, design customer growth plans and work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition
Solid knowledge of Office Supplies including: facility and breakroom, technology products, business furniture, print and promotional products
Negotiating: Individual will oversee pricing negotiations for specific sales opportunities
Experience and proven track record of managing programs or business development
What’s needed- Basic Qualifications:
High School Diploma/GED required or equivalent work experience
4+ years of successful business to business sales experience
What’s needed- Preferred Qualifications:
Bachelor’s degree
Prior GPO or Facilities experience, specifically NSA / BSC, is preferred
Knowledge of Office Supplies products and services including facility and breakroom, technology products, business furniture, print and promotional products
Worked cross-functionally in a medium - large, complex company
Prior account management and prospecting experience
Prior responsibility for a sales budget and track record of exceeding quota
Proven track record of managing programs or business development
Experience managing a complex deal, shaping from start to finish
Prior responsibility to retain and grow accounts
Proficiency using Salesforce/CRM
Proficient in Microsoft Office and other basic software tools
We Offer:
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
About UsStaples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.Skills Required
- High school diploma, GED, or equivalent work experience
- 4+ years of successful business-to-business sales experience
- Proven track record managing programs or business development
- Ability to interface with senior customer executives and deliver presentations
- Consultative, solutions, and insight selling skills
- Negotiation and advanced client management skills
- Ability to set targets and design customer growth plans
- Strong business, financial, operations, and technology acumen
- Ability to analyze customer data, business trends, and industry trends
- Knowledge of office supplies, facility and breakroom products, technology products, business furniture, print, and promotional products
- Bachelor's degree
- Prior GPO or Facilities experience, specifically NSA or BSC
- Experience working cross-functionally in a medium to large complex company
- Prior account management and prospecting experience
- Prior responsibility for a sales budget and a track record of exceeding quota
- Experience managing complex deals from start to finish
- Prior responsibility for retaining and growing accounts
- Proficiency using Salesforce or CRM systems
- Proficiency in Microsoft Office and basic software tools
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
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Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
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Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
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