When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.
Job Description:
In this role, you will maintain and improve the functionality of the infrastructure and operational environments that support Vizient’s information technology environment. You will support both internal and external customers, evaluating applicable requirements to provide appropriate technical specifications and solutions.
Responsibilities:
- Understand applicable requirements for routine situations to assist in maintaining routine application solutions.
- Address user tickets regarding all aspects of application administration.
- Assist with providing guidance to customers with configuring applications.
- Manage the testing and administration of applications.
- Follow up with clients to ensure their systems are functional.
- Report customer feedback and potential product requests.
- Help create technical documentation and manuals.
- Identify manual processes that can be automated and provide suggestions for improvement.
- Continually drive towards improvement of Vizient’s enterprise application ecosystem.
- Educate, train and assist team members
Minimum Qualifications:
- Relevant degree preferred.
- 5 or more years of relevant experience, preferably with progressive IT experience in application administration.
- Tier 3 level troubleshooting support experience preferred.
- Experience with enterprise application administration.
- Advanced understanding of Elasticsearch/Kibana.
- Effective communication skills.
- Experience with PowerShell, Python and/or Java.
- Strong troubleshooting and problem-solving skills.
#LI-JB1
Estimated Hiring Range:
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $88,900.00 to $155,500.00.This position is also incentive eligible.
Vizient has a comprehensive benefits plan! Please view our benefits here:
http://www.vizientinc.com/about-us/careers
Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities
The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.
Top Skills
What We Do
Vizient, Inc., the nation’s largest health care performance improvement company, serves more than 50% of the nation’s acute care providers, which includes 97% of the nation’s academic medical centers, and more than 20% of ambulatory care providers. Vizient provides expertise, analytics and advisory services, as well as a contract portfolio that represents more than $130 billion in annual purchasing volume.
Vizient is based in Dallas and has offices in 20 metropolitan areas across the United States. We have 4,000 employees with a breadth of expertise, experience and compassion, who are eager to develop and implement solutions that advance health care for the greater good.
