Sr. Information System Engineer

Posted 4 Days Ago
Be an Early Applicant
Waltham, MA
Hybrid
100K-125K Annually
7+ Years Experience
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role
The Sr. Information System Engineer is responsible for designing, managing, and troubleshooting cloud-based and on-premises server infrastructure. The role includes maintaining security standards, managing virtualized infrastructure, and automating user account lifecycles while providing outstanding customer service and mentorship to junior staff.
Summary Generated by Built In

Company Description
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
Job Description

  • The Cloud and Infrastructure Systems Engineer (CISE III) is responsible for supporting the internal cloud-based systems used by the Employee Digital Enablement Group (EDE).
  • Under general supervision the engineer performs technical work including designing, setup, administering, upgrade and troubleshooting server infrastructure and ensures the success of SaaS equivalents.
  • The Cloud and Infrastructure Systems Engineer collaborates with peers to complete projects and support business initiatives and participates in the development of architectural standards and procedures.
  • Responsibilities:
  • Deploy and maintain server infrastructure and highly available solutions to satisfy business objectives both in the cloud and on premises
  • Manage virtualized infrastructure under VMware ESXi 7/8 and Amazon EC2
  • Responsible for maintaining security standards, patch deployment and vulnerability remediation across server infrastructure
  • Administers Microsoft Office 365 and email security products
  • Manage internal and external DNS using Microsoft and 3rd party vendors
  • Manages and maintains cloud based Nasuni file storage
  • Responsible for the integration of SaaS vendors with Azure, AD and/or Office365 including implementation of single sign on (SSO)
  • Supports and continues to enhance user account lifecycle automation using solutions such as Microsoft Identity Manager or Entra Identity Governance
  • Configures and monitors SaaS based infrastructure backup solutions such as Cohesity and Avepoint
  • Communicates and effectively interacts with people across cultures, ranges of ability, genders, ethnicities, and races
  • Consistently display an outstanding customer service attitude.
  • Acts as a business partner to multiple organizations, recommending secure processes and systems.
  • Develops documentation and maintains knowledge base to document solutions and define procedures.
  • Mentors junior staff and cross trains peers and other teams on areas of expertise


Qualifications
Required:

  • 10+ years industry experience preferred
  • Expert knowledge of VMware ESXi in an enterprise environment
  • Detailed knowledge of Microsoft server products including (Windows Server (2016/2019/2022)
  • Experience managing Microsoft Entra ID and Active Directory
  • Experience working in heterogenous environments that include Microsoft and Linux servers.
  • Advanced Powershell automation scripting skills including interaction with REST API and/or database services
  • Work as part of a team to support global operations of Dynatrace's computer systems and applications.
  • Outstanding written and verbal communication skills
  • Industry certifications from VMware, Microsoft or AWS highly desirable


Preferred:
College degree preferred
Additional Information

  • Dynatrace is a leader in unified observability and security.
  • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
  • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
  • The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
  • Over 50% of the Fortune 100 companies are current customers of Dynatrace.


DOE, annual salary of $100K - $125K plus Health, Dental, Life, STD, LTD, 401k, PTO. Total compensation may vary depending on candidate experience, education and location.
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected] . Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law / EEO is the Law Supplement . To be considered for this position, please upload your resume/CV.

Top Skills

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What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Armata
Steve Pace
John Rocker
The Company
HQ: Waltham , MA
4,700 Employees
Hybrid Workplace
Year Founded: 2005

What We Do

Dynatrace exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That’s why the world’s largest organizations trust the Dynatrace® platform to accelerate digital transformation.

Why Work With Us

Interested in Marketing or Sales? Majority of this office is dedicated to these primary functions. Our open floor plan is built for collaboration amongst teams and you can feel the excitement as we take over the digital world. Mingle with the executive team over a beer, say “hey” to the CEO on your way to the kitchen, or join our Office Olympics!

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Dynatrace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
HQWaltham, MA
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