At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.
While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!
We are seeking a proactive and detail-oriented Sr. Operations Coordinator to support the day-to-day operations of Viral Nation’s influencer talent agency division. This role plays a critical part in maintaining operational efficiency, supporting talent strategy execution, and ensuring a seamless experience for both internal teams and the creators we represent. The ideal candidate is organized, collaborative, and deeply familiar with the influencer space, including social media platforms, talent management, and content optimization.
Please note that this is a 1 Year Contract opportunity.
What You'll Do Here:
- Support talent operations across the agency, including onboarding, workflow coordination, and system management.
- Assist in onboarding new influencer talent, ensuring a smooth transition into the VN ecosystem.
- Develop and maintain pitch materials and social-first strategy decks for prospective talent and celebrity partnerships.
- Analyze platform trends and performance data to inform content strategies that drive creator growth and engagement.
- Collaborate with Talent Agents and Creative teams to support content execution, timelines, and deliverables.
- Maintain and regularly update tracking systems, talent rosters, pitch decks, and campaign documentation.
- Monitor financial tracking for campaigns and assist with reconciliation of completed partnerships.
- Address day-to-day creator questions or issues professionally, escalating when needed.
- Educate new hires (agents and coordinators) on VN’s tools, procedures, and internal systems.
- Stay informed on platform updates, social media trends, and influencer tools to improve agency efficiency.
- Assist in identifying new growth opportunities and improvements for talent operations.
You'll Need To Have:
- 3+ years of experience in influencer marketing, talent operations, digital media, or entertainment (agency experience preferred).
- Strong understanding of major social platforms (Facebook, TikTok, Instagram, YouTube) and content performance drivers.
- Proven ability to manage multiple projects, timelines, and priorities in a fast-paced environment.
- Familiarity with tools for influencer sourcing, campaign tracking, and reporting (e.g., Airtable, CreatorIQ, Sprout).
- Highly organized with excellent written and verbal communication skills.
- Comfortable working cross-functionally with both internal teams and external talent.
- Bachelor’s degree in Marketing, Communications, Media, or related field (or equivalent work experience).
- A collaborative mindset, strong attention to detail, and a passion for the creator economy.
Where an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria.
At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.
Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.
DEI Commitment:
Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.
Similar Jobs
.png)
What We Do
Viral Nation is a global digital and social agency group driving growth and connection through performance and innovation. Our mission is to close the distance between brands and consumers and create tighter bonds. Using real time data, first-hand insight, and collaborating with people who know their audiences intimately, we help brands find smarter ways in to deliver better value to their communities.
