As Senior Implementation Consultant the ideal candidate will have experience in implementing ASO and PEO for businesses with significant worksite employees (5,000+) and with multi-FEIN and multi-state setup. This individual will work with our Sales and Project Management teams alike to support the accurate scoping of deliverables for Fourth’s most important customers and ultimate delivery of the human capital management solution in conjunction with the wider Professional Services team.
The Role. . .
- Ensuring all qualified sales opportunities for PEO and ASO clients are supported maximizing chances of sales success and providing clear outlines for implementation deliverables, timelines and resourcing requirements for customers.
- Delivery of the required Fourth solution as part of the implementation process configuring Fourth Solutions for Customers to enable the delivery of a solution that works well for each customer creating value and maximizing growth opportunities.
- Complete appropriate discovery as part of the initial steps of an implementation ensuring this is documented and signed off by a customer
- Ability to quickly understand Customer requirements and design suitable processes, using relevant experience and best practice knowledge.
- Work with the Project Management team within Professional Services to build a Project plan for complex implementations
- For standard implementations be able to create a task list and timelines working with the client and Fourth’s Benefits Implementation team
- Configure the company, payroll and HR components (client company setup, employee setup, payroll calendars, payroll taxes, security access, job title/position detail, PTO, general ledger) of the HCM solution based on the documented specifications
- Load historical payroll and tax information as needed based on client type (PEO or HR+Payroll/ASO) and balance historical records to processed records for prior wage validation
- Deliver administrator and manager training
- Support client for the first 30 days after the initial payroll processing
- Participate in formal hand-off of "live" client
- Provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace
- Support the wider management team to strive for a “perfect first payroll” for every implementation to drive customer satisfaction and customer references.
The Ideal Candidate. . .
- Experience with PEO implementations and ASO-type/non-PEO payroll implementations, to include loading wage history
- Knowledge and experience with multi-state payroll processing and tax setup
- Knowledge in GL exports and setup
- Understanding of variety of client personal time off plans
- Experience processing payroll, setting up employees, adding deductions and direct deposit
- Familiarity with multi-product integrations
- Experience with Prism HR
- 5+ years implementing payroll or payroll software required
Fourth Perks: Unlimited PTO, Health, Dental, Vision, 401K match, Charity Days, Parental Leave, Flexible Work Environment, just to name a few…
Remote employment limited to: AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, KY, LA, MA, MD, ME, MI, MN, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, VA, WA
Our Story
In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.
Fourth is an Equal Opportunity Employer
All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.
What We Do
In July 2019, two companies with a startlingly similar mission to provide end-to-end, best-in-class technology and services for the restaurant and hospitality industries merged to fulfill their mission together as HotSchedules, Now Powered by Fourth.
Why Work With Us
Be part of the vibrant, enthusiastic and growing team at HotSchedules Now Powered by Fourth - well-known across the globe for bringing all aspects of restaurant management to the cloud. This is your chance to join a hip, Austin-based tech team that has a passion for serving those who serve others!