SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
Position Summary:As a Sr. Implementation Specialist on our Mid-Market Implementation team, you will own the successful delivery of technical integration solutions for SPS Commerce clients, serving as the key escalation point between the client and SPS partners. You'll build strong relationships with customers, clearly understand their business goals, and ensure every implementation is executed with accuracy, urgency, and a focus on exceeding expectations.What You'll Do:
- Bachelor's degree and 5+ years of related experience, or Master's degree and 3+ years of related experience
- 3+ years of account management, relationship management, or product management experience in a technology or SaaS environment
- Hands-on EDI experience including data mapping and X12 transaction sets — this is a core requirement for the role
- Demonstrated expertise with the NetSuite ERP system, including implementation or configuration experience
- Working knowledge of supply chain technology and the retail/wholesale ecosystem
- Strong relationship-building skills and ability to communicate clearly and confidently with clients and partners
- Demonstrated organizational skills and ability to manage multiple concurrent projects and priorities
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office including Word, Excel, and Outlook
- Prior exposure to third parties, consultants, VARs, and adapter or application providers preferred
Where You'll Work:
This role is open to fully remote candidates or hybrid out of our headquarters in Minneapolis, MN. We Succeed Together through in-person collaboration, balanced with remote work to provide flexibility.
What You'll Bring:
- Bachelor's degree and 5+ years of related experience, or Master's degree and 3+ years of related experience
- 3+ years of account management, relationship management, or product management experience
- Strong relationship-building skills and ability to communicate clearly and confidently with clients and partners
- Demonstrated organizational skills and ability to manage multiple concurrent projects and priorities
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office including Word, Excel, and Outlook
- Prior exposure to third parties, consultants, VARs, and adapter or application providers preferred
What We Offer:
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.
The annual salary range for this role is: $76,700- $118,900. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.
Commitment to our Employees:At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Skills Required
- Bachelor's degree and 5+ years of related experience, or Master's degree and 3+ years of related experience
- 3+ years of account management, relationship management, or product management experience in a technology or SaaS environment
- Hands-on EDI experience, including data mapping and X12 transaction sets
- Expertise with NetSuite ERP, including implementation or configuration experience
- Working knowledge of supply chain technology and the retail or wholesale ecosystem
- Strong relationship-building and client communication skills
- Ability to manage multiple concurrent projects and priorities
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office, including Word, Excel, and Outlook
- Exposure to third parties, consultants, VARs, and adapter or application providers
SPS Commerce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SPS Commerce and has not been reviewed or approved by SPS Commerce.
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Equity Value & Accessibility — Equity participation stands out, with an Employee Stock Purchase Plan and role-based stock awards forming meaningful parts of total rewards. These programs are viewed as accessible and financially attractive across many teams.
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Retirement Support — A 401(k) with company matching is a notable strength, with indications of recent enhancements to the employer match. This bolsters long-term savings and is treated as a dependable benefit.
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Wellbeing & Lifestyle Benefits — Gym or fitness stipends, commuter benefits, onsite amenities, and an Employee Assistance Program contribute to everyday wellbeing. Hybrid flexibility further supports work-life balance as part of the overall package.
SPS Commerce Insights
What We Do
SPS Commerce gives retail trading partners an intelligent way to manage and fulfill orders. SPS Commerce is the world’s leading retail network, connecting trading partners around the globe to optimize supply chain operations for all retail partners. We support data-driven partnerships with innovative cloud technology, customer-obsessed service, and accessible experts so our customers can focus on what they do best. To date, more than 95,000 companies in retail, distribution, grocery, and e-commerce have chosen SPS as their retail network. SPS has achieved 80 consecutive quarters of revenue growth and is headquartered in Minneapolis.
