Sr IFM Director

Job Title

Sr IFM Director

Job Description Summary

The Sr. Facilities Director will support the assigned scope of services through the operation and management of the available and/or required resources, tools, systems, and processes, including, but not limited to, the assigned Facilities Management team and a range of supporting suppliers, service providers and other stakeholders.

Job Description

About the role:

• Responsible and accountable to support and oversee effective coordination, delivery, and execution of in-scope facilities management and workplace support.
• Maintain a high-level of Customer Engagement (including meeting the assigned targets for Customer Satisfaction) with all levels of the customer stakeholder group.
• Oversee and manage the commercial contracting and commitment process as it relates to in-scope services and supplies (including negotiation, proposing and maintenance of supply arrangements, overseeing the relevant Procure-to-Pay processes (“Manager/Authorizer” role in the commitment, work-order, purchase-request, purchase-order, goods/service receipt and vendor payment).
• Prepare, plan, and deliver all aspects of the Site Facilities Management and Operations Plan (or equivalent) - including inspection, maintenance (responsive and planned) and upkeep against agreed standards of the assigned site/s (including related assets, buildings, equipment, and features).
• Lead with the preparation, and presentation of facilities and site-related management reporting including site status, performance, incident, cost, budget, service delivery and management reports (for both internal, C&W and external, Client facing purposes)
• Assist with the management of the downstream supply-chain for all in-scope included services and supplies (including initiation, contracting and maintenance of Supplier relationships, benchmarking and all aspects of Supplier administration and management).
• Within the scope of the assigned remit, take all practical actions to keep the assigned portfolio compliant with all relevant laws, regulations, and applicable policies and guidelines.
• Within the scope of the assigned remit, take all practical actions to keep the assigned portfolio safe, healthy and in a well-maintained and serviceable condition in keeping with the specific performance requirements and expectations of the project.
• Manage the assigned team of direct and indirect reports including all aspects of employee engagement (within typical remit of a People Manager), performance management (including Goal Setting, Performance Review and, where required, Performance Improvement activities).
• Maintain a high-level of Employee Engagement with the assigned team of direct reports.
• Demonstrate commitment to constant innovation and optimization/improvement of services and service delivery via active participation, support and/or leadership of relevant programs and initiatives.
• From time-to-time, fulfil various ad-hoc administrative duties to support departmental operations, assigned or instructed, within the reasonable requirements and needs of the business.

About you:

• Ideally holds a Diploma / Degree in Building/ Facilities/ Real Estate Management or equivalent combination of qualification and experience.
• 8+ years of relevant experience in comparable roles (including developmental roles) along with a consistent track record of success and achievements in prior developmental roles.
• Possess basic MEP/ building systems and services knowledge
• Good written and communication skills.
• Demonstrable leadership experience with high-performing teams

The compensation for the position is: $157,250.00 - $185,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”