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The Role
Serve as primary HR Business Partner for assigned departments, advising managers on employee and labor relations, performance management, investigations, workforce planning, and talent development. Lead labor relations activities including collective bargaining support, grievance/arbitration handling, contract administration, and labor-management training. Analyze workforce metrics, support organizational initiatives, and ensure consistent application of CBAs and policies to sustain a high-performance workforce.
Summary Generated by Built In
Job Summary:
Hours: Full-time 40 hours per week, Monday – Friday, 8:30am – 5:00pm
Union: None
Union Name: None
Patient Facing: No
Summary of Position:
Boston Health Care for the Homeless Program seeks and experienced Sr. Human Resources Business Partner (SHRBP) to support an assigned group of managers, focusing on developing their management skills as well as providing support in employee relations, performance management and staffing. The SHRBP also provides support to the employees reporting to those managers. The Sr Business Partner will provide labor relations guidance and support to ensure consistent application of the CBA and BHCHP polices and will design while utilizing strong problem-solving skills to support and sustain a high-performance workforce.
Success in this role requires solid knowledge and experience supporting managers with a host of HR related matters, as well as demonstrated knowledge of managing union contracts and supporting contract negotiations.
Responsibilities:
Labor Relations:
Qualifications:
Compensation and Benefits:
Hours: Full-time 40 hours per week, Monday – Friday, 8:30am – 5:00pm
Union: None
Union Name: None
Patient Facing: No
Summary of Position:
Boston Health Care for the Homeless Program seeks and experienced Sr. Human Resources Business Partner (SHRBP) to support an assigned group of managers, focusing on developing their management skills as well as providing support in employee relations, performance management and staffing. The SHRBP also provides support to the employees reporting to those managers. The Sr Business Partner will provide labor relations guidance and support to ensure consistent application of the CBA and BHCHP polices and will design while utilizing strong problem-solving skills to support and sustain a high-performance workforce.
Success in this role requires solid knowledge and experience supporting managers with a host of HR related matters, as well as demonstrated knowledge of managing union contracts and supporting contract negotiations.
Responsibilities:
- Serve as the primary HR Business Partner for assigned departments
- Provide guidance on employee and labor relations, performance management, workforce planning, organizational effectiveness, and talent development. Partner with managers to align HR strategies with operational goals and foster a positive, inclusive, high-performing workplace.
- Advise managers on employee relations, performance issues, conflict resolution, corrective action/ progressive discipline CBA and BHCHP policy interpretation.
- Conduct workplace investigations and provide recommendations while ensuring compliance, confidentiality, and impartiality.
- Analyze workforce metrics, stay/exit interview feedback, and employee relations trends to identify issues and recommend solutions.
- Participate in HR team, management, and cross-functional meetings to support organizational priorities, department goals and support internal collaboration.
- Advise and support managers in making and communicating employment decisions.
Labor Relations:
- Build and maintain effective labor-management relationships with union representatives.
- Works with the HR Director and Chief Compliance Officer to support collective bargaining negotiations, including strategy, proposal development, costing, implementation, and contract administration.
- Prepare documentation and coordinate with legal counsel on arbitrations, unfair labor practice charges, and other complex labor matters. Investigate and resolve grievances, complaints, and workplace disputes in accordance with CBAs and organizational policies.
- Collaborate with HR Director, Chief Compliance Officer to design and deliver labor relations training specific to the CBA, employee rights, employer obligations and procedures.
- Maintain labor relations records, including grievances, arbitration files, seniority lists, and negotiation documentation. Provides monthly reports to the union as required.
- Participate in labor-management initiatives and HR projects that strengthen employee engagement, organizational effectiveness, policy development, and change management.
Qualifications:
- Bachelor's degree in Human Resources, Organizational Development, Psychology, or a related field.
- 7–10 years of HR Business Partner experience in a unionized environment, including 5–7 years managing labor relations and contract negotiations in healthcare.
- Experience conducting internal investigations and interpreting personnel policies, collective bargaining agreements (CBAs), and employment regulations.
- Strong knowledge of federal and state labor and employment laws.
- HR certification required (PHR or SPHR); SHRM-CP or SHRM-SCP preferred.
- Proficiency with Microsoft Office Suite and strong computer skills.
- Excellent communication, interpersonal, organizational, and problem-solving skills.
- Detail-oriented with the ability to maintain confidentiality, remain impartial, and thrive in a fast-paced, team-oriented environment.
Compensation and Benefits:
- The compensation starts at $77,400 – $100,620 (annually) and increases based on years of experience.
- BHCHP full-time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.
Skills Required
- Bachelor's degree in Human Resources, Organizational Development, Psychology, or related field
- 7-10 years of HR Business Partner experience in a unionized environment
- 5-7 years managing labor relations and contract negotiations in healthcare
- Experience conducting internal investigations and interpreting CBAs and employment regulations
- Strong knowledge of federal and state labor and employment laws
- HR certification required (PHR or SPHR)
- SHRM-CP or SHRM-SCP
- Proficiency with Microsoft Office Suite and strong computer skills
- Excellent communication, interpersonal, organizational, and problem-solving skills
- Ability to maintain confidentiality, remain impartial, and work in a fast-paced, team-oriented environment
- Experience preparing documentation for arbitrations, unfair labor practice charges, and grievance resolution
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The Company
What We Do
We are the face of health care for Boston's homeless individuals and families. Last year alone, Boston Health Care for the Homeless Program delivered services to more than 11,000 homeless individuals and families In our 30+ year history, we have evolved into the largest and most comprehensive health care for the homeless program in the country. Our success as a national model results from: --The commitment of talented professionals and clinicians; --A strong record of responsible financial stewardship; --A network of public and private community partnerships; and, --A willingness to take reasonable risks to pursue our mission. Boston Health Care for the Homeless Program began in 1985 as one of 19 Health Care for the Homeless Programs funded nationally by the Robert Wood Johnson Foundation and the Pew Charitable Trust.
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