Provides strategic and hands-on human resources expertise and leadership that engages all levels of employees, effectively addresses needs and issues, and supports the achievement of business results.
Strategy-Setting
- Develops and maintains positive, professional and objective relationships with employees and management.
- Partners with and influences leadership to create a supportive learning culture that builds employee morale, engagement, and potential while achieving business results.
- Partners with leadership and the Talent Development team to drive the talent assessment process, and determine talent development needs, including management and development of high potential employees.
- Works with leadership and the HR team to determine the appropriate reward and recognition programs; helps manage/execute programs as appropriate.
- Participates in and /or leads various strategic and tactical-level HR initiatives/special projects.
Workforce Alignment to Strategy
- Partners with and influences leadership to create understanding and alignment between business needs and HR practices/programs.
- Champions positive and constructive change in the organization; provides coaching and skill building as necessary to facilitate change.
- Partners with leadership and the Talent Acquisition team to develop workforce planning programs.
- Participates with leadership and the Talent Acquisition team to ensure position specifications and requirements are appropriate for the position.
- Participates in the interview/selection process for client groups.
- Follows up with new hires to determine the success of the hiring, selection and on-boarding process; identifies and solves issues as they arise.
- Monitors and advises managers in the performance management systems (development and assessment) of the company.
- Coaches and trains managers in their communication, feedback, recognition, and interaction responsibilities with direct reports.
- Assists leadership in performance improvement plans as necessary.
- Provides consultation and coaching to leadership and employees in order to manage employee relations issues in a fair, legal and supportive manner that supports the company culture and facilitates a positive outcome.
- Manages/oversees one or more ongoing HR programs.
Strategy-Support
- Develops and utilizes various HR metrics, competitive benchmarking and employee feedback to develop and improve the organization; monitors trends in leadership and employee behavior relative to desired culture.
- Reviews, guides, and approves management recommendations for employment life cycle decisions.
- Based on a sound understanding of employment law, conducts investigations when employee complaints or concerns are brought forth, and provides and/or implements recommendations for resolution; consults with outside counsel as appropriate.
- Manages the application of policies and procedures to ensure the company is operating in a fair and legal manner; interprets the employee handbook using these same guidelines.
- Supports the organization’s mission, strategy and values and models the desired behaviors.
- Stays abreast of current trends, innovations, legal and regulatory policies and practices.
- Works on special projects and may have responsibility for certain HR initiatives.
Required Knowledge, Skills, Abilities and/or Related Experience
- Bachelor’s Degree in Human Resources, Business Administration, Psychology or related
- 10+ years directly relevant HR experience serving as an HR Business Partner and advisor to senior executives helping build high employee engagement workplaces.
- Insurance industry experience a plus.
- Must possess thorough knowledge of employment law and ongoing legislation.
- Experience in developing, analyzing and managing workforce analytics.
- Effective and professional relationship skills.
- Possess and demonstrate excellent change management, project management, leadership, coaching and collaboration skills.
- Ability to translate business needs into HR priorities, thinking strategically and acting tactically to deliver results.
- Embraces opportunities to streamline processes to drive efficiencies and improvements.
- Must possess and demonstrate excellent written and verbal communication skills, and have the ability to deliver presentations to various audiences.
- Must be able to manage multiple priorities and meet tight deadlines.
- Must be able to function in a matrix organization and team-based environment with minimal supervision.
- Must be able to work longer hours during times of high volume and travel as required.
- Must be proficient in Word, PowerPoint, Outlook, Excel and other HR-related software programs.
Ability to Travel: Up to 10%
Work location may be flexible if approved by the Company.
What We Offer
At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.
That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.
Our Benefits:
- An annual performance bonus for all team members
- Generous 401(k) company match that is immediately vested
- A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
- Multiple options for dental and vision coverage
- Company provided Life & Disability Insurance to ensure financial protection when you need it most
- Family friendly benefits including Paid Parental Leave & Adoption Assistance
- Hybrid work arrangements for eligible roles
- Tuition Reimbursement and Continuing Professional Education
- Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.
- Volunteer days, community partnerships, and Employee Assistance Program
- Ability to connect with colleagues around the country through our Employee Resource Group program
Our Values:
- Integrity
- Empowerment
- Compassion
- Collaboration
- Fun
EEO Statement
Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.
#LI-Hybrid #LI-KC1
Top Skills
What We Do
Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the agility and innovative spirit of a Third Party Administrator (TPA), and the daily commitment of thousands of team members across America. Where larger competitors offer size, we inspire confidence and long term engagement through integration, reliability and dedication to providing customized solutions.
Reliance Matrix innovates and provides technology-driven absence and benefit solutions that enable employees and employers to manage time away from work.
We help employers attract and retain valuable human capital through thoughtful, inclusive benefit programs delivered with care.
We bring top-tier regulatory knowledge and cutting edge technology to help optimize workforce productivity and compliance.
We offer a seamless member experience customized to each individual’s need
and event.
We integrate our solutions and expertise with leading HR technologies to ensure accuracy, efficiency and a superior customer experience.
We are a proud member of the global Tokio Marine Group, one of the oldest, largest and most respected insurance organizations in the world.
In the business hierarchy, human capital is the most precious of assets. Reliance Matrix delivers comprehensive, integrated solutions and services to attract, protect and help optimize an employer’s work force in a changing, challenging world
