Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.
Who We're Looking For
Our HR Technology strategy involves a forward-thinking approach to understanding current and future trends as well as the impact of our investments in our people. The HR Technology Specialist is a member of the HR function. They will be the primary support contact for our Workday user community while also ensuring that the security and confidentiality of our Workday platform is maintained. The ideal candidate has a good understanding of the HR function, is proactive and creative in looking at issues, an strong team player, and is comfortable with navigating the Workday platform. There is room for role expansion to support other HR technology systems.-
Some of What You'll Do
Scope of the Role:
- Direct Reports: This is an individual contributor role and has no direct reports.
Key Responsibilities:
- Support areas of Workday, such as Compensation and Time/Attendance
- Support contact for the Workday user community by trouble shooting problems, answering questions ensuring queries are addressed in a timely manner with excellent customer service
- Collaborate with Workday Community to resolve issues found within Workday and proactively remain informed about Workday enhancements
- Create documentation for new processes and update existing documentation based on enhancements made to existing processes
- Perform administrative functions including security maintenance, business process configuration, data loads, password resets, etc. for Workday and other HR platforms
- Assist with twice a year mandatory system enhancement release, including regression testing and identifying process improvements
- Regularly perform data audits and validations, and follow up with appropriate teams for corrections
- Collaborate with HR and functional stakeholders to build reporting (including calculated fields, all report types)
Experience, Education and Certifications:
- Bachelor's degree: human resources preferred or related field
- 3+ years of back-end experience on the Workday platform with experience in Workday Compensation and Time/Attendance strongly preferred
- Minimum 3-5 years of relevant Human Resources work experience
- Excellent customer service skills, able to collaborate with a wide variety of people
Additional Requirements:
- Knowledge of Workday Compensation and Time/Attendance
- Capable of writing/maintaining Custom Reports; Experience with creating calculated fields
- Comprehension of Workday Security
- Must be experienced user of MS Office (Word, Excel Outlook, PowerPoint; In Excel, must have ability to create pivot tables, VLOOKUP's)
- Experience with MS SharePoint a plus.
- A strong foundation and understanding of key HR practices and issues
- Detail oriented and organized, with high degree of accuracy
- Ability to maintain strict confidentiality
- Proven ability to prioritize and complete tasks with tight deadlines
- Ability to work both independently and as a team player
- Strong problem-solving skills
- Strong English communication skills, both verbal and written
- Able to work in a fast-paced, time-critical environment
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Why You Should Join Us
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
Know someone at Syniverse?
Be sure to have them submit you as a referral prior to applying for this position.
Top Skills
What We Do
Syniverse is the world’s most connected company, revolutionizing how businesses connect, engage, and exchange with their customers. For decades, we’ve delivered the innovative software and services that transform mobile experiences and power the planet. Our secure global network reaches almost every person and device on Earth. Our communications platform is industry-recognized as the best of its kind. And each year, we process over $35 billion in transactions, revolutionizing how goods and services are exchanged. Which is why the most recognizable brands — nearly every mobile communications provider, the largest global banks, the world’s biggest tech companies, and thousands more — rely on us to shape their future. Thank you for connecting with Syniverse on LinkedIn. Our LinkedIn page is designed to be an environment where members can engage in respectful and encouraging conversation. All comments – whether in agreement or not – are welcomed and encouraged to foster lively conversation. Accordingly, when responding to a post, we ask that you keep your response respectful, and while we may not be able to monitor every post, please be aware that we reserve the right to remove posts and all material deemed inappropriate, at our discretion. This includes, but is not limited to, abusive, threatening, offensive, hateful, derogatory, spam, fraudulent, deceptive, disruptive, and marketing messages and content. Any violation of these rules may result in being banned, at our discretion.
