The Talent Strategy and Operations team is seeking a strategic and innovative program manager to drive and activate an integrated skills strategy that aligns to Nordstrom’s business priorities and future skills roadmap. This role will focus on building a skills-based organization to ensure our employees remain agile and future-ready to ensure achievement of Nordstrom's long-term business goals.
This is a high-impact program manager role that will be at the forefront of revolutionizing how we develop and leverage skills in the workforce, unlocked through It will work cross-functionally with the HR function, Business Leaders, Product Management and Technology to develop and implement a holistic skills philosophy, strategy and framework throughout Nordstrom’s employee journey.
A day in the life...
Management of the skills-based talent program, strategy, and roadmap to phase the delivery of skills across the enterprise.
Develop robust project plans, communication materials (i.e., decks), and stakeholder engagement models to drive ownership and accountability of key milestones in the skills strategy - bringing team members along each step of the way.
Partner with the Business Leaders and stakeholders across Nordstrom to ensure a collective and connected view across dependencies in developing and activating the skills strategy.
Develop, implement and lead a sustainable and flexible skills governance approach across the enterprise.
Support and execution in the building of the broader vendor, technology, and skills data roadmap to unlock the skills strategy in partnership with HR Product, HR Tech/Ops, learning and talent management.
Lead an integrated change management effort, aligned to the desired business drivers, in support of ensuring a successful and sustainable implementation of the skills strategy.
Stay on the forefront of skills-based models, vendors, and the impact AI can have on the skills ecosystem.
You own this if you have...
5+ years of experience Human Resources program management or project management experience
Experience in project management of large-scale enterprise Human Resources efforts that deliver value to the business.
Experience in the skills-based ecosystem – understanding of skills frameworks, learning platforms, and the Tech/AI systems that support skills.
Experience in the identification and management of external vendors to support the delivery of enterprise-wide efforts.
Proven success in using data to influence stakeholders and partners to adopt a specific direction or strategy.
Outstanding communication skills and ability to partner with employees on all levels of the organization.
Location:
This is a hybrid role requiring the elected candidate to work onsite four (4) days per week and be located within a commutable distance of the Nordstrom corporate offices in downtown Seattle, WA.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
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Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
Nordstrom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nordstrom and has not been reviewed or approved by Nordstrom.
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Healthcare Strength — Healthcare options are described as broad, including medical, dental, and vision coverage alongside virtual care and mental health support. Additional protections like disability coverage, life/AD&D, and accounts such as HSA/FSA further strengthen the overall health-and-protection offering.
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Retirement Support — Retirement benefits include a 401(k) plan with a defined employer match structure and access to additional financial programs like an employee stock purchase plan. Commuter accounts, transit subsidies, and adoption assistance add to the overall financial support beyond base pay.
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Leave & Time Off Breadth — Time-away benefits include PTO accrual, paid holidays, bereavement leave, parental and bonding leave, and a sabbatical program after tenure. PTO sharing and donation options expand flexibility in how time off can be used and supported across colleagues.
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