Sr. HR Partner: Employee Relations & Institutional Compliance

Posted 2 Days Ago
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St Louis, MO, USA
In-Office
Senior level
Edtech • Other
The Role
Provides advanced employee relations consultation, conducts complex civil rights and workplace investigations, administers ADA accommodations, manages confidential cases, assesses institutional risk, and delivers compliance training. Advises leaders on performance management, policy application, conflict resolution, and corrective action while partnering across university functions on Title VI, Title VII, Title IX, ADA, FMLA, and related requirements.
Summary Generated by Built In
Job Summary & Responsibilities

The Civil Rights serves as the lead investigator where assigned and provides support for reports of alleged University policy violations. The Investigator interviews complainants, respondents and all witnesses and prepares a report of evidence and investigation findings. Coordinates outreach and educational programming opportunities related to Title VII, Title IX, VAWA, sex- and gender-based misconduct, bystander intervention. Reports to the Director for the Civil Compliance & Title IX Coordinator.

 

Essential Duties and Responsibilities


1. Employee Relations & Leader Consultation – 30%

  • Provide advanced consultation to leaders regarding employee relations, performance management, corrective action, workplace conflict, employee complaints, policy application, and other workplace matters.
  • Independently assess complex employee concerns and recommend appropriate courses of action consistent with University policies and practices.
  • Coach leaders on effective issue resolution, documentation, performance expectations, and employee communication.
  • Support employee relations matters associated with organizational and workforce changes.
  • Identify recurring trends, organizational risks, and opportunities for proactive intervention.

2. Civil Rights Compliance & Workplace Investigations – 25%

  • Conduct prompt, thorough, impartial, and appropriately documented investigations involving discrimination, harassment, retaliation, sexual misconduct, workplace misconduct, and other policy concerns.
  • Conduct investigative planning; complainant, respondent, and witness interviews; gathering testimonial, documentary and electronic evidence; trauma-informed investigative practices; and preparation of comprehensive investigative reports.
  • Support matters arising under Title VI, Title VII, Title IX, and other applicable civil rights and employment requirements.
  • Maintain appropriate neutrality, discretion, confidentiality, and professional judgment when handling sensitive matters.
  • Escalate complex or significant institutional risks to the Director/Title IX Coordinator.

3. ADA & Workplace Accommodations – 20%

  • Administer assigned workplace accommodation matters, including intake, documentation, interactive process discussions, case management, and follow-up.
  • Consult with employees and leaders regarding essential job functions, workplace limitations, potential accommodations, and operational considerations.
  • Develop accommodation recommendations consistent with established University procedures and applicable requirements.
  • Maintain appropriate confidentiality of medical and accommodation information.
  • Escalate complex, high-risk, disputed, or potentially precedent-setting accommodation matters to the Director.

4. Case Management, Compliance & Risk – 15%

  • Manage assigned employee relations, civil rights, investigation, and accommodation cases from intake through resolution.
  • Maintain accurate, timely, and confidential case documentation and monitor applicable deadlines and follow-up requirements.
  • Apply established employment and institutional policies consistently and identify matters requiring policy interpretation or escalation.
  • Analyze case trends and data to identify systemic concerns, emerging risks, and opportunities for process improvement.
  • Support compliance assessments, reporting, audits, and other institutional risk-management activities as assigned.

5. Education & Institutional Partnership – 10%

  • Develop and deliver training and guidance related to employee relations, civil rights, workplace conduct, investigations, accommodations, reporting responsibilities, and related compliance matters.
  • Build effective partnerships across Human Resources, Academic Affairs, Student Affairs, Legal Affairs, Public Safety, and other University functions.
  • Participate in institutional committees, working groups, and initiatives related to employee relations, civil rights, compliance, and workplace effectiveness.
  • Support policy review, process improvement, and prevention initiatives.
  • Perform other duties consistent with the scope and level of the position.
Preferred Qualifications

Requisite Experience

  • Seven to ten years of progressively responsible experience in employee relations, workplace investigations, civil rights compliance, Title IX, Human Resources, employment compliance, or a related field.
  • Demonstrated experience independently managing complex civil rights investigations and sensitive employee relations investigations.

  • Experience advising leaders on performance management, corrective action, workplace conflict, policy interpretation, and employee concerns.

  • Bachelor’s degree in Human Resources, Business Administration, Legal Studies, Organizational Leadership, Higher Education Administration, Psychology, or a related field required.

Functional & Professional Competencies


  • Advanced employee relations consultation and problem-solving.
  • Workplace and civil rights investigation expertise.
  • Working knowledge of Title VI, Title VII, Title IX, ADA, FMLA, and related employment and civil rights requirements.
  • Strong case management and documentation capabilities.
  • Ability to assess complex situations, identify risks, and develop practical recommendations.
  • Strong consultation, facilitation, conflict-resolution, and relationship-management skills.
  • Ability to influence leaders and stakeholders without formal authority.
  • Strong written, verbal, analytical, and organizational skills.
  • Demonstrated judgment, impartiality, discretion, and professionalism when handling sensitive matters.
  • Ability to recognize matters requiring escalation based on legal, institutional, reputational, or operational risk

Skills Required

  • Seven to ten years of progressively responsible experience in employee relations, workplace investigations, civil rights compliance, Title IX, Human Resources, employment compliance, or a related field.
  • Demonstrated experience independently managing complex civil rights and sensitive employee relations investigations.
  • Experience advising leaders on performance management, corrective action, workplace conflict, policy interpretation, and employee concerns.
  • Bachelor's degree in Human Resources, Business Administration, Legal Studies, Organizational Leadership, Higher Education Administration, Psychology, or a related field.
  • Working knowledge of Title VI, Title VII, Title IX, ADA, FMLA, and related employment and civil rights requirements.
  • Advanced employee relations consultation and problem-solving skills.
  • Strong case management, documentation, consultation, facilitation, conflict-resolution, and relationship-management skills.
  • Ability to assess complex situations, identify risks, develop recommendations, and determine when escalation is necessary.
  • Strong written, verbal, analytical, organizational, and professional judgment skills, including discretion and impartiality.
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The Company
Year Founded: 1915

What We Do

Founded in 1915, Webster University is an independent nonprofit institution serving over 13,000 students worldwide. With its main campus in St. Louis, Missouri, and additional locations across North America, Europe, and Asia, the university offers a diverse range of undergraduate and graduate programs through in-person, hybrid, and online learning environments.

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