Sr. HR Coordinator - Remote

Job Description:

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Job Summary:
The Senior HR Coordinator provides foundational support to Sharecare’s HR and Colleague Experience functions and plays a key role in shaping the day-to-day experience of our colleagues. Approximately 50% of this role is dedicated to supporting one of Sharecare’s largest business units—a primarily non-exempt population with unique operational needs. The remaining 50% focuses on administrative and HR operational responsibilities, including coordination of internal FMLA processes, meeting support, documentation, and intranet updates.

The ideal candidate is detail-oriented, highly organized, approachable, and skilled at balancing recurring tasks with ad-hoc needs in a dynamic environment. This individual demonstrates strong customer service instincts and a passion for supporting colleagues across all levels.

Essential Job Functions:
Business Unit Support (50%)
•    Serve as a direct support resource for one of Sharecare’s largest non-exempt business units, responding to HR-related questions, scheduling needs, and general inquiries.
•    Partner with HR Business Partners to triage requests, support issue resolution, and maintain clear communication channels with colleagues and leaders.
•    Assist with engagement-related activities and initiatives designed to support connection, recognition, and day-to-day colleague experience for the non-exempt population.
•    Help maintain unit-specific documentation, tools, and resources that support a consistent and meaningful colleague experience.

HR Operations & Administrative Responsibilities (50%)
•    Support the internal administration of FMLA and leave-related processes, including documentation tracking, communication, and ensuring a smooth colleague experience.
•    Update and maintain HR pages on the company intranet, ensuring information is accurate, up to date, and user-friendly.
•    Maintain accurate records and documentation in accordance with HR standards and confidentiality requirements.
•    Support junior-level project management activities, including developing task lists, tracking progress, coordinating stakeholders, and monitoring project milestones.
•    Provide general administrative and operational support to the broader Colleague Experience and HR teams as needed.

Specific Skills/ Attributes:

•    Customer Focus: Demonstrates a warm, responsive, and solutions-oriented approach when supporting colleagues across all levels.
•    Communication: Communicates clearly and professionally, both verbally and in writing; adapts style for different audiences.
•    Organization & Time Management: Manages multiple priorities, deadlines, and requests in a dynamic and fast-paced environment.
•    Attention to Detail: Ensures accuracy in documentation, processes, and communication; maintains confidentiality.
•    Collaboration: Builds strong relationships with HR Business Partners, leaders, and colleagues; works effectively across teams.
•    Problem Solving: Anticipates needs, identifies issues early, and helps develop practical, thoughtful solutions.
•    Adaptability: Shows flexibility and composure while working with varied tasks, shifting priorities, and high-volume workloads.
•    Initiative: Demonstrates proactive follow-through, resourcefulness, and willingness to learn new systems and responsibilities.
Qualifications:
•    Bachelor’s degree in Human Resources, Business, Communications, or a related field preferred; equivalent combination of education and experience considered.
•    1–2 years of HR, people operations, or administrative support experience preferred.
•    Strong organizational skills with the ability to manage multiple tasks, deadlines, and competing priorities.
•    Excellent written and verbal communication skills, with an emphasis on clarity, warmth, and professionalism.
•    Demonstrated ability to handle confidential information with discretion and integrity.
•    Proficiency in Microsoft Office (Word, Excel, Outlook); experience with HRIS platforms and intranet content management tools a plus.
•    Customer-service mindset with the ability to support colleagues across all levels of the organization.
 

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.