Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 50 million locations globally and have managed over 2.5 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Communications Service Providers (CSPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
Plume is seeking a results-driven, innovative Sr. HR Business Partner interested in helping shape our future growth. You will work with members of the global people team to implement HR strategies, policies and programs that support the business’ growth plans for our India office. This includes managing employee relations, coaching managers and employees, and assisting in the development of internal processes and policies, as well as designing and delivering management training. To be successful you will need to demonstrate the ability to influence and provide recommendations in areas such as performance management, employee relations, compensation and career development. This role is on site at our Hyderabad office.
Responsibilities:
- Partnering with the site leader to support and implement policies, processes and programs
- Providing management coaching to build leadership capabilities and address employee issues
- Working with line managers and employees to address all types of employee relations issues ensuring a balanced perspective and fostering an environment of trust
- Assessing training needs and conduct 1:1 and/or group sessions as appropriate
- Administration and interpretation of corporate policies/programs/procedures
- Partnering with managers to retain, develop and motivate employees to achieve their fullest potential
- Providing compensation support to address internal equity concerns, promotions, transfers, etc.
Qualifications:
- BS/BA or equivalent post-secondary degree required in Human Resources Management or related field
- 5+ years of experience working in an entrepreneurial, fast-paced environment; ideally in a similar global organization
- Strong business consulting and HR acumen, including strong problem-solving skills, critical thinking, and initiative and the ability to influence and partner with all levels of the organization to drive impact
- Strong knowledge of employment laws and management of employee relations issues
- Excellent presentation skills and knowledge of India employment laws and benefits
- Proven ability to influence cross-functional partners and work effectively in a highly matrixed organization
- Demonstrated organizational skills, with a keen focus on delivering business results
- Excellent written, verbal communication and interpersonal skills
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for CSPs and their subscribers, Plume partners with over 350 CSP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows CSPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Backed by investors such as Insight Partners and SoftBank Vision Fund 2, Plume is now valued at $2.6B, having added over $500M in funding in 2021 alone.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
What We Do
The world’s first SaaS experience platform for Communications Service Providers.
At Plume, we believe that technology isn't about moving faster. It's about making moments better. Which is why we've brought relentless focus to understanding the digital lifestyles people want to live, the spaces where they play out, and innovating ways to make digital experiences blossom. As the only open and hardware-independent solution, Plume enables the rapid delivery of new services for connected homes, small business, and beyond at massive scale. For residential subscribers, Plume delivers self-optimizing WiFi, cyber-security, access controls, and more. Our purpose-built suite of smart services turns small business networks into fully connected, business intelligence platforms. And Service Providers get robust back-end applications for unprecedented visibility and support.
Our goal is simple: to keep you in the flow with any experiences you turn on. And to help you fill the spaces that matter to you with all kinds of wonderful.
With a bias for action and love for breaking molds, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We constantly challenge ourselves to think in ways that other companies don't, and work to do what should be done (rather than what can). It’s how we've assembled a team of world-class engineers, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
We believe that the core competitive advantage in the over-the-top era resides in the ability to create new services at high cadence, deploy them at massive scale, and to orchestrate through a common data set. Our flexible, cloud-controlled platform paired with an open-source software stack decouples service creation and delivery from dependence on proprietary hardware.
