Sr. Growth Marketing Specialist - Upsell & Expansion

Posted 9 Days Ago
Be an Early Applicant
Sunnyvale, CA, USA
In-Office
125K-144K Annually
Senior level
Software • Cybersecurity
The Role
Lead expansion and upsell programs for existing SaaS customers: build campaigns (email, in-product, ABM, events), partner with Sales and Customer Success to identify upsell triggers, design sales plays, package new modules, run experiments, and own expansion metrics and conversion performance.
Summary Generated by Built In
Onwards Together!

Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters.
Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running.

Location: 4 on-site days a week in Sunnyvale, CA Headquarters.
 
Our Team's Vision:

Our Marketing team illuminates and evolves the global brand, driving revenue and empowering future success for our Sales team. As a leader in Zero Trust Segmentation, we are dedicated to helping organizations prevent cyberattacks and mitigate the impact of ransomware.

Renowned for our innovative solutions and collaborative spirit, we foster an inclusive environment within Marketing and across the company. Join one of the industry's most creative and dynamic teams, where you'll discover opportunities to excel, be empowered to set ambitious goals and define your path to success!

You'll sit at the intersection of product, sales, and customer success, building campaigns and programs that get current customers to expand their containment coverage — more of the environment segmented, new modules adopted, higher tiers. This isn't top-of-funnel lead gen. It's about finding customers who've proven out containment value in one part of their environment and giving them a reason to expand it everywhere else.

Your Impact:
  • Build and run expansion campaigns targeting existing accounts — email, in-product messaging, events, ABM plays

  • Partner with Customer Success and Sales to identify upsell triggers (usage patterns, containment wins, renewal timing, new attack surface exposure) and turn them into repeatable programs

  • Work with sales leaders and field marketing teams to design and execute upsell sales plays — arming reps with the right timing, messaging, and offers to expand accounts

  • Partner with Product Marketing to package and position new modules (cloud, endpoint, container segmentation) for the installed base

  • Own the metrics: expansion pipeline, upsell conversion rate, net revenue retention contribution

  • Test messaging and offers relentlessly — this is a role for someone who likes running experiments, not just executing a plan

Your Toolkit:
  • 4+ years in growth, lifecycle, or expansion/customer marketing — SaaS or cybersecurity experience strongly preferred

  • Working knowledge of breach containment and segmentation concepts (Zero Trust, ransomware containment, lateral movement, attack surface) — fluent enough to translate technical value into a business case

  • Comfortable with data: you can pull your own reports, read a funnel, and know what’s a trend versus a pattern that we need to build on

  • Experience running sales plays in partnership with field marketing and sales leadership

  • Bias toward action based on data, rather than vanity metrics

#LI-OM1 #LI-ONSITE

Our Commitment

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions creates a culture of belonging, drives our future, and makes us stronger together in support of our customers and their success.

All official job offers from our company are extended directly by our recruitment team and will be sent through an official E-Signature document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details or social security numbers. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a background check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Illumio will consider for employment qualified applicants with arrest and conviction records.

Skills Required

  • 4+ years in growth, lifecycle, or expansion/customer marketing
  • SaaS or cybersecurity experience
  • Working knowledge of breach containment and network segmentation concepts (Zero Trust, ransomware containment, lateral movement, attack surface)
  • Comfortable with data: able to pull reports, read funnels, and analyze trends
  • Experience running sales plays in partnership with field marketing and sales leadership
  • Experience building and running expansion campaigns (email, in-product messaging, ABM, events)
  • Experience running experiments and A/B tests to optimize messaging and offers
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The Company
HQ: Sunnyvale, CA
552 Employees
Year Founded: 2013

What We Do

Illumio, the Zero Trust Segmentation company, prevents breaches from spreading and turning into cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.  

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