Sr. Graphic Designer

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Join us in reimagining the Digital Customer Experience as a Senior Graphic Designer on our Digital Success Creative Team. We operate like an in-house creative agency, partnering with teams across Customer Success to produce compelling, high-quality visuals that inform, inspire, and engage. Our work spans web graphics, product, marketing campaigns, motion assets, social media content, and beyond—each piece designed to elevate the Salesforce customer journey.

We’re looking for a designer with strong visual taste and the ability to translate complex ideas into intuitive, accessible, and brand-aligned creative. You bring a deep understanding of user-centered design, with a strong point of view and the flexibility to iterate and adapt. You know how to manage multiple projects at once, collaborate across modalities like video and editorial, and bring a high bar for craft and consistency to everything you touch.

If you're a visual communicator who thrives in a fast-paced, collaborative environment and knows how to balance creativity with strategy, let’s talk.

What You’ll Do

• Deliver dynamic, accessible, and user-centered design across a variety of formats: web graphics, slides, campaign assets, enablement visuals, and more.

• Own end-to-end design work, from initial intake and concepting to final handoff and QA.

• Apply strong content hierarchy and visual clarity to support storytelling across editorial, video, and product content.

• Collaborate with strategists, editors, video producers, and other stakeholders to bring creative concepts to life.

• Translate stakeholder needs, content goals, and user research into compelling visual artifacts.

• Ensure consistent application of the Salesforce brand across all touchpoints while contributing to the evolution of our style and templates.

• Proactively manage and prioritize multiple design projects and deadlines in a fast-moving, remote-first environment.

• Provide thoughtful feedback in design reviews, mentor other designers, and help shape team-wide standards and best practices.

• Stay current with design trends, accessibility standards, and creative tools including AI-driven design tools where appropriate.

What We’re Looking For

• 5+ years of experience in graphic design, visual communication, or a related creative field.

• A strong portfolio that demonstrates dynamic, effective design rooted in content strategy and user experience.

• Expertise in Adobe Creative Cloud (Photoshop, Illustrator, InDesign), Figma, and Google Slides.

• Strong understanding of branding, with experience designing across multiple mediums (digital, print, slideware, social, motion).

• Excellent communication and collaboration skills, you’re proactive in sharing work and open to feedback.

• Experience working on a collaborative creative team and partnering cross-functionally with editorial, video, UX, and beyond.

• Ability to manage multiple deadlines and operate with autonomy in a remote, asynchronous environment.

• Proven experience leading design projects with contractors, including providing clear direction, delivering actionable feedback, and managing alignment across internal and external stakeholders.

• Experience mentoring or guiding other designers.

Nice-to-Haves

• Motion design experience or proficiency with After Effects.

• Familiarity with Salesforce products and ecosystem.

• Working knowledge of responsive design and exporting assets for web.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $137,100 to $188,600.

For California-based roles, the base salary hiring range for this position is $137,100 to $188,600.