Sr Governance, Risk & Compliance Analyst

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Chicago, IL
Hybrid
3-5 Years Experience
eCommerce • Information Technology • Retail • Industrial
The Role

Company Summary:

Zoro is an eCommerce company that’s on a mission to help business owners get everything they need to run their businesses and thrive–from office supplies to power tools. But we’re way more than a website. We’re a team of great people with an award-winning culture. Check us out and see for yourself!

Job Summary:

The Sr. Analyst, Risk and Compliance will be part of our Legal team, reporting directly to the Sr Mgr, Governance, Risk & Compliance. The Sr Analyst is responsible for evaluating, supporting and advising the evolution maintenance and review of Zoro standards, guidelines, policies and control procedures; conducting and maintaining required audits, reports and facilitation with key stakeholders.

Duties and Responsibilities: 

  • Advocate on behalf of the GRC team in collaboration with stakeholders to identify and implement new processes, make recommendations regarding complex analysis and interpretation and determine the escalation state of potential issues.
  • Own the approval, maintenance and review of Zoro Standards, Guidelines, Policies and Control Procedures, developing documentation for the GRC and Legal team as necessary.  
  • Liaise with key stakeholders to ensure Zoro is aware and managing applicable policies and procedures.
  • Maintain document taxonomy and control infrastructure to support GRC and Legal functions
  • Act as the Zoro Records Management Coordinator, and support the records management program 
  • Interface with Grainger Policy Management team to facilitate access to Grainger Policies and Administrative Procedures; monitor policy updates
  • Business Continuity /Disaster Recovery and Incident Response Program Support; maintaining annual and ad hoc reporting and documentation, assisting with Plan and program updates, conducting training for stakeholders and supporting reporting.
  • Provide team evidence collection throughout various audits; tracking and filing evidence submitted via Audit Board, maintain Audit Remediation records and ensure key documentation is acquired in a timely manner.
  • Conduct Quarterly User Access Reviews 
  • Maintain awareness and appropriately influence department strategy regarding regulations related to governance, risk and compliance in the ecommerce industry; escalating areas of concern as needed.
  • Proactively identify and anticipate emerging compliance issues resulting from Incident Response processes; review and remediation or escalating to Sr leadership when necessary.
  • Provide Compliance review of third party risk management programs and practices, including assisting with vendor reviews, assisting with vendor reporting and audit assistance, as needed. 
  • Maintain a repository of training and awareness materials used by the Legal team, including training materials, event schedules and attendance tracking.

Minimum Qualifications:

  • Bachelor's Degree in Business or related field
  • 3-4 years of relevant experience 
  • Strong understanding of Governance, Risk and Compliance principles, methodologies and reporting requirements for the technology and eCommerce sectors.
  • Advanced ability to analyze information in order to interpret rules, regulations, policies and standards

Preferred Qualifications:

  • CCEP, CISP or equivalent certification or the ability to acquire certification within one year
  • Strong collaborations skills
  • Ability to work cross functionally and strong project management skills 
  • Advanced proficiency in Google Suite (spreadsheets and reports)

Zoro Values and Inclusive Culture:

Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented and valued. We aim to empower all of our employees to learn about, raise awareness of, and promote diversity and inclusion through all of our workplace interactions. Zoro is a place where everyone can learn, grow, and thrive. 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

What the Team is Saying

Anupama
Nimit
Geremy
Margaret
The Company
HQ: Chicago, IL
620 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Our e-commerce website has everything businesses and consumers need to make their business go, at prices that make sense. We have over 10 million products on our website (and counting) to help your business run that are shipped fast and often free. Throw in our award-winning workplace culture and you’ll find Zoro an amazing place to work and grow!

Why Work With Us

We’ve experienced tremendous growth – it took us only 7 years to build a $500M+ organization with over 450 team members, while embracing our true differentiator - our culture! And it’s only just beginning. Our values were built by our team members who have a passionate drive to get things done while having tons of fun along the way.

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Zoro Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our headquarters are conveniently located in Downtown Chicago, above the Ogilvie Transportation Center. Zoro employees can choose to work on-site, remotely or hybrid to experience the best of both worlds!

Typical time on-site: Flexible
HQChicago, IL
Our headquarters are conveniently located in Downtown Chicago, above the Ogilvie Transportation Center. Zoro employees can choose to work on-site, remotely or hybrid to experience the best of both worlds!

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