Sr. Global Business Process Owner – Custom Operations

Posted 9 Days Ago
Be an Early Applicant
Austin, TX
In-Office
12-12 Annually
Senior level
Consumer Web • Other • Sports
The Role
Lead strategy and enable customization processes at YETI, focusing on ERP transformation, process improvements, stakeholder engagement, and operational efficiency.
Summary Generated by Built In

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™.

We are seeking a highly experienced Global Business Process Owner (BPO) to lead the strategy, design, and enablement customization processes across our enterprise. This role is critical in driving transformation through SAP S/4HANA, ensuring data integrity, seamless integration, and measurable business outcomes that enable operational efficiency, scalability, and alignment to YETI’s growth objectives. The ideal candidate brings experience in global process leadership, ERP transformation, and stakeholder influence across business and IT.   Customization at YETI is defined as a post production value added service to decorate YETI products through unique offerings across channels. 

Key Responsibilities: 

  • Drive significant improvements in the systems, tools and processes used to run and manage a global Customization business focused on predictability of outcomes and clear ownership with VAS partners 

  • Develop and maintain a comprehensive product strategy and roadmap for data and systems engineering initiatives that align with the company's overall goals and objectives in this space 

  • Partners with key stakeholders, including business leaders, data scientists, analysts, and other IT teams to gather requirements, define product features, and prioritize the product backlog. 

  • Partners with business and product team manager on resource needs / issues and release decisions 

  • Ensures change management to support business readiness for rolling out new capabilities 

  • Be the business architect for building a scalable mature state for Customization at YETI for next 5 years 

  • Serve as a voice outside the team to represent the product capabilities and value 

  • Own key decisions for the global design, governance, and continuous improvement of the end-to-end global Customization 

  • Serve as stakeholder in pricing, order management, and business deal (i.e. licensing) processes and define the unique manufacturing, fulfillment and customer experience involved in these processes 

  • Champion an enterprise-first mindset across regions and functions. 

  • Influence and align senior business leaders, IT partners, and global teams. 

  • Facilitate decision-making forums and governance structures to support process evolution. 

  • Communicate complex concepts clearly and effectively to diverse audiences. 

  • Establish KPIs and success metrics to measure process effectiveness and adoption. 

Qualifications: 

  • 12+ years of experience in global business process leadership, ERP transformation, or related roles. 

  • 8+ years of leadership experience  

  • Deep expertise in SAP S/4HANA, including process enablement, data standards, and integration. 

  • Serve as the voice of the business during design and testing   

  • Drive change management, training, and communication plans to support global rollout and sustainment. 

  • Proven track record of influencing across business and IT to drive strategic outcomes. 

  • Strong communicator and decision-maker with a bias for action and measurable results. 

  • Experience in Plan to Receive, supply chain planning, procurement, or inbound logistics is highly desirable. 

  • Bachelor’s degree required; MBA or equivalent preferred. 

#LI-AR2

Benefits & Perks:

Click here to learn about the benefits and perks we offer at YETI.

YETI is proud to be an Equal Opportunity Employer.

Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at yeti.com/esg.html.


All applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.

YETI Applicant Privacy Notice

YETI welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation in order to apply for a job, please contact us at [email protected].

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The Company
HQ: Austin, TX
1,262 Employees
Year Founded: 2006

What We Do

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you have the opportunity to create something exceptional, build something sustainable and make a real impact. We are BUILT FOR THE WILD™.

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