SR FRESH QUALITY ASSURANCE MANAGER

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Logistics • Retail
The Role
Leads fresh produce quality assurance across sourcing, suppliers, growing regions, plants, and distribution centers. Inspects produce against USDA and Kroger standards, manages specifications, supports procurement and seasonal opportunities, improves supplier quality and supply chain efficiency, and trains regional QA teams. The role requires extensive industry engagement and travel up to 75% to growing regions and plants.
Summary Generated by Built In
Serve as an industry leader in bringing to life best-in-class fresh quality. Own inspecting and evaluating fresh produce at source to ensure it meets The Kroger Company's specifications, including inspection of fruit & vegetable quality, maturity, condition, grade, labeling and packaging. Guide and grow the quality strategy by collaborating with Sourcing, Merchandising and vendors to drive improvement of the quality of fresh produce. Assist in setting standards and specifications that contribute to Kroger's fresh quality vision. Coach and train distribution center Quality Assurance (QA) teams on proper inspection of grades, quality, and condition within a specific region. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Responsibilities- Own continuous improvement of produce specifications by serving as a liaison to suppliers to communicate short- and long-term modifications to the specifications
- Build trust and act as strategic liaison to growing community, enabling first in market awareness and communication of advances in technology, packaging and innovation; ensure Kroger is at leading edge of fresh
- Serve as the subject matter expert (SME) in fruit and vegetable grades/specifications
- Identify produce opportunity buys to enhance enterprise selling; coordinate with Category Management/Commodity Buyers/Replenishment Buying teams for proper placement
- Facilitate procurement of local produce for divisions within specific regions; collaborate with category manager/commodity buyer to identify impacts of crops, seasonal opportunities and product that will assist in store execution of merchandise
- Collaborate with Sourcing and Merchandising to help shape RFP process
- Enhance current vendor relationships and research potential and prospective suppliers for review of new business opportunities
- Perform quality inspections and tests on to ensure compliance with USDA and Kroger standards
- Understand the use of the tools needed for quality inspections to include sizers, scales, calipers, and other measuring devices and stay abreast of any advancements
- Communicate and report information regarding vendor quality, supply volume and weather conditions to various stakeholders
- Investigate innovative solutions for supply chain efficiencies while helping enhance overall freshness of produce
- Cultivate industry engagement to be informed of advances with gene editing, food safety and sustainability initiatives
- Represent Kroger by attending industry events, conventions, university functions and state/locally sponsored learning opportunities
- Coordinate and document all quality training materials; organize and schedule ongoing training with distribution center QA teams
- Travel up to 75% to growing regions and plants
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QualificationsMinimum
- 5+ years of experience delivering and/or setting produce retail/wholesale quality standards, gained from roles in produce retail, produce wholesale.
- Comprehensive knowledge of USDA standards/requirements
- A valid driver's license
- Ability to determine colors
- Proficient in Microsoft Office
- Self-starter and ability to convey a sense of urgency
- Strong organizational and time management skills
- Strong oral and written communication skills
- General understanding of food safety requirements
Desired
- Higher Degree agriculture related field
- Any retail produce inspection experience or UDSA inspection experience

Skills Required

  • 5+ years of experience delivering or setting produce retail or wholesale quality standards
  • Comprehensive knowledge of USDA standards and requirements
  • Valid driver's license
  • Ability to determine colors
  • Proficiency in Microsoft Office
  • Ability to convey a sense of urgency
  • Strong organizational and time management skills
  • Strong oral and written communication skills
  • General understanding of food safety requirements
  • Higher degree in an agriculture-related field
  • Retail produce inspection or USDA inspection experience

Kroger Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroger and has not been reviewed or approved by Kroger.

  • Healthcare Strength — Healthcare coverage in many union divisions has been protected or improved in recent contracts, with some regions avoiding proposed cuts and others expanding spousal coverage and strengthening short‑term disability. Mental‑health resources and 24/7 access are also emphasized, supported by third‑party recognition in recent years.
  • Retirement Support — Retirement options include a company 401(k) with a match and, in many union roles, access to pension or variable annuity plans that have been stabilized through recent agreements. Match levels and pension participation vary by division and role, so specifics require local confirmation.
  • Wellbeing & Lifestyle Benefits — Education assistance through “Feed Your Future” offers substantial tuition support for both part‑ and full‑time associates, alongside free financial coaching. Perks such as associate discounts and periodic Boost membership offers add incremental value to total rewards.

Kroger Insights

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The Company
HQ: Cincinnati, OH
77,000 Employees

What We Do

At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.

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