Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
Summary of Position
The Manager, Strategic Planning will play a pivotal role in the BetterHelp Commercial Finance team, driving data-informed decision-making that balances revenue growth with profitability. This is achieved through insightful analysis, financial modeling, KPI reporting, forecasting, and financial business partnering
In this role, you will collaborate closely with the BetterHelp leadership team across all business functions and with Finance counterparts at Teladoc, our parent company. The ideal candidate is a proactive, highly motivated self-starter with a background in Commercial Finance or Strategic Planning at a tech/D2C company, or experience in consulting or investment banking
Essential Duties
- Customer acquisition planning and analysis: Collaborate with the Data Science team to forecast subscriber growth (and the relevant drivers); analyze trends and forecast variances; identify and quantify opportunities and risks. Plan and optimize customer. acquisition costs relative to customer lifetime value, enhancing marketing spend efficiency
- Revenue planning and analysis: Quantify impact of pricing, FX, and product diversification on ARPU and total revenue, providing actionable insights to drive incremental revenue growth.
- Business casing: Model the impact of new business initiatives, such as international expansion or product innovations; identify key growth levers; establish a metrics and reporting framework to track post-launch performance.
- Executive presentations: Prepare and participate in presentations for BetterHelp and Teladoc senior leadership. Translate data and insights into compelling, executive-ready narratives that drive decisions.
- Finance infrastructure: Collaborate with Data Science & Financial Engineering to enhance and expand our automated reporting and forecasting systems.
Required Qualifications
- Experience in financial, analytical, or strategic roles within a tech/D2C company, consulting, or investment banking.
- Technical Proficiency: Expert-level proficiency in MS Excel and/or Google Sheets, with strong skills in MS PowerPoint and/or Google Slides.
- Bachelor’s degree in Business, Finance, or a related quantitative field is required.
Preferred Qualifications
- Highly skilled in analyzing large data sets and deriving meaningful insights through advanced quantitative methods.
- Strategic Mindset: Strong business acumen with the ability to quickly understand and identify key growth levers.
- Excellent written and verbal communication skills, adept at distilling complex concepts into clear, actionable insights.
- A collaborative team player with exceptional interpersonal skills, capable of building strong relationships with business and finance counterparts.
- Experience with BI systems (Looker) and ERP systems (Oracle).
- An MBA or another advanced degree.
The base salary range for this position is $120,000-145,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2024. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.
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About us
Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.
This job description is a general overview of nature and level of work performed by employees with this job designation. It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position.
Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time.
Why Join Teladoc Health?
A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.
Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.
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What We Do
Teladoc Health is on a mission to empower all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health addresses the full spectrum of health and well-being — powered by human expertise, advanced technology and insights—to deliver improved clinical outcomes at scale. Serving more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages extensive expertise and data-driven insights to meet the growing healthcare needs of consumers and healthcare professionals.
