Sr. Experience Strategist (Contract)

Posted Yesterday
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Hiring Remotely in Zona Central, Rio, Rio de Janeiro, BRA
In-Office or Remote
Senior level
Machine Learning
The Role
Leads user research and experience strategy for digital products and services. Responsibilities include identifying user needs, conducting qualitative and usability research, analyzing competitive experiences, synthesizing findings, developing experience architectures, creating journeys and roadmaps, and presenting strategic recommendations. Collaborates with brand, creative, design, development, and cross-functional teams to translate insights into human-centered experiences.
Summary Generated by Built In
CourtAvenue is a company of industry experts accelerating digital transformation for the world’s most ambitious companies.
 
At CourtAvenue, you will be a part of a culture powered by entrepreneurs, technologists, data scientists and the habitually restless dedicated and energized to design products and services that transform businesses while optimizing them for growth. You will have the opportunity to learn and grow within a culture that values innovation while focusing on redesigning the experience between consumer and service (or product) by leveraging a fluid, seamless, and thoroughly transparent engagement.

Qualities for Success

    You thrive in an environment where innovation is the primary focus. You enjoy considering your assignments through macro and micro views. You are adept at determining which perspective is appropriate to use in a situation. You also love to drive clarity; ambiguity is a space of comfort. You are excited about creating valuable, meaningful experiences for fellow humans. You also love advocating for their needs and aspirations. Figuring out how emerging technologies might strategically apply to user experience and then collaborating to bring experience design to life is your idea of fun. 

Responsibilities

  • Collaborate with a cross-functional team to drive alignment and create human-centric experiences that deliver on business and brand strategies, user insights, and technology requirements.  
  • Research the problem space, identify user needs, and recommend client opportunities.

  • Lead, facilitate, and conduct research through various methodologies, including contextual inquiries, interviews, workshops, moderated and unmoderated usability studies, as well as competitive UX analysis, feature audits, heuristic evaluations, etc.  

  • Synthesize research and strategic recommendations into a compelling presentation narrative.

  • Translate data analysis and strategy recommendations into experience architecture (e.g., sitemaps & wireframes) and articulate research findings and strategic recommendations for design application (e.g., consult with design and development). 

  • Create experience journeys and roadmaps that bring the brand to life in a way that is meaningful to users.

  • Collaborate closely with creative counterparts for copy and visual design as well as development to bring the experience to life.

Requirements

  • 5-ish years of agency or consultancy experience with an understanding of a startup environment and the flexibility needed to be successful. 
  • Samples of work that demonstrate your ability to articulate strategy, experience architecture, and recommendations.

  • Fluent in design tools (e.g., Figma, Miro) to produce architecture and experience documentation. 

Additional Information:

    This is a contract opportunity with an hourly commitment of 20-40 hours per week for 4-5 months . 

CourtAvenue, INC. is an Equal Opportunity Employer. CourtAvenue recruits qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or genetic information.

CourtAvenue, INC. participates in the E-Verify program. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire.

Skills Required

  • Approximately 5 years of agency or consultancy experience
  • Understanding of startup environments and flexibility to succeed in them
  • Work samples demonstrating experience strategy, experience architecture, and recommendations
  • Fluency in design tools such as Figma and Miro

CourtAvenue Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CourtAvenue and has not been reviewed or approved by CourtAvenue.

  • Flexible Benefits Roles are described with remote work flexibility, flexible or unlimited PTO, and a notable number of paid holidays. These elements point to a package that accommodates different schedules and time-off needs.
  • Healthcare Strength Listings consistently include medical, dental, and vision coverage. Such breadth suggests a solid core health offering.
  • Retirement Support Multiple postings highlight 401(k) matching. This indicates meaningful employer support for long-term savings.

CourtAvenue Insights

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The Company
HQ: San Diego, CA
37 Employees
Year Founded: 2019

What We Do

CourtAvenue is an Operating Network of digital transformation companies that utilizes data, machine learning and emerging technologies to build powerful relationships between brands and consumers.

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