Sr Experience Researcher

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The opportunity

On the Design Research & Strategy team, our mission is to lay a user-centered foundation for Adobe product design and development. We are seeking a Sr. Experience Researcher to partner with product managers, designers, and engineers on our 3D & Immersive team. In this role, you will drive research from initial early explorations through to shipping product in a highly collaborative environment, focused on the Adobe Substance 3D application suite and related products.
 

What you'll do

• Assess project scope, form appropriate research questions, and identify appropriate research methods (developing new methods as needed), and run research studies from start to finish. This work includes: setting a research roadmap each quarter for your topic area, developing realistic research plans and materials, recruiting participants, and synthesizing data into findings.
• Advocate for the customer by articulating research findings and product ideas through clear and insightful presentations across Adobe.
• Collaborate with cross-functional teams to develop and test iterations of design explorations across formats as appropriate including desktop applications, immersive headsets, mobile platforms and more. 
• Build alliances across the company to identify new partners, drive collaboration, and deeply understand the business and technical context of research problems.

What you’ll bring to the team Must-haves:

• Significant hands-on research experience, with at least five years in an industry setting (e.g. UX/product research, market research, consulting, etc.)
• Mixed method research skills that include conducting and analyzing large scale quantitative survey data and running qualitative studies.
• Experience with 3D tools / CAD design / VFX /Games pipelines OR user research experience involving 3D creative professionals.
• Experience with or curiosity to learn Adobe Substance 3D tools, or other 3D design applications.
• An understanding of the product life cycle and can time research to have maximum impact.
• Able to handle areas (user/product/domain) that may be ambiguous or ill-defined.
• Strong organizational, planning, and time management skills.
• Can collaborate well across all project roles (design, research, product management, engineering, etc.).
• Can proactively identify and communicate clear product solutions based on these findings, sometimes across departments.
• Experience communicating work at the management, director and VP levels.
• An undergraduate degree from a 4-year, accredited institution.
• Ability to work from the Eastern Time zone in the US. (This person will frequently collaborate with teams both in the Pacific Time zone and in the Central European time zone.)
   

Nice-to-haves:

• Experience with Unreal Engine or Unity.
• Experience working in new product development, incubation or innovation spaces.
• Experience and/or curiosity about Generative AI and/or Immersive technologies (VR/AR/XR).
• An advanced degree in Human Computer Interaction or Human Centered Design & Engineering.

Why you’ll love working here

• Collaborate with and learn from other researchers from a wide range of backgrounds; Psychology, Anthropology, HCI, Computer Science, Design and Management, Linguistics, and more. 
• At Adobe, we value the differences in others’ stories and ideas— You’ll be able to bring your authentic self to work every day. 
• We offer a competitive benefits package including; unlimited vacation days, 401k matching, educational reimbursement, wellness dollars, fertility benefits, parental leave, childcare assistance, gender reassignment benefits, and more! 

About Adobe Design

Adobe Design builds tools that amplify the world’s ability to create and communicate. We’re a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe’s three product lines: Creative Cloud, Document Cloud, and Experience Cloud.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $115,800 -- $214,100 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.