Position Overview:
The Sr. Experience Designer leads the design of customer and user experiences for travel products and services, focusing on usability, accessibility, and emotional engagement to enhance satisfaction and loyalty.
Key Responsibilities:
- Conduct user research and usability testing
- Develop user personas, journey maps, and wireframes
- Collaborate with product, marketing, and engineering teams
- Advocate for user-centered design principles
- Continuously improve the user experience based on feedback and data
Qualifications:
- 5+ years in UX/UI or experience design
- Proficiency with design and prototyping tools
- Strong understanding of user research methodologies
- Excellent communication and collaboration skills
- Bachelor’s degree in Design, HCI, or related field
Benefits Summary
In addition to Medical, Dental, and Vision benefits Direct Travel offers a Total Rewards Package which includes Retirement Plans, Wellness, Rewards and Recognition, Sustainability, DE&I initiatives, and Mental Health Support.
About Direct Travel
Direct Travel is one of the world’s largest travel management companies. With a long history of proven market expertise, we blend advanced technology, superior service, and expert insight to drive tangible value and meaningful savings across Corporate Travel, Leisure Travel, Meetings & Events and specialty travel businesses. Through Avenir, our intelligent travel management platform, we reduce obstacles and give clients more direct access to content, trusted data, intelligence and global expertise. What truly sets us apart is the human care behind the technology, delivered by an experienced, passionate team dedicated to anticipating needs and delivering exceptional service at every step. For more information about Direct Travel, visit www.dt.com.
Direct Travel is an equal opportunity employer
#LI-Remote
Skills Required
- 5+ years of experience in UX/UI or experience design
- Proficiency with design and prototyping tools
- Strong understanding of user research methodologies
- Excellent communication and collaboration skills
- Bachelor's degree in Design, HCI, or a related field
What We Do
Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies and significant cost savings. Direct Travel has offices in over 70 locations across North America and the UK and is currently ranked 12th on Travel Weekly’s Power List. For more information, visit www.dt.com. Additionally, Creative Group, a subsidiary of Direct Travel, designs global programs and experiences that reward excellence and inspire people to reach their full potential – we call it Thrivability. Creative Group is a full-service performance improvement company specializing in meetings and events, group incentive travel, employee engagement and recognition, sales incentives and channel loyalty programs. Creative Group serves a client roster of Fortune 500 companies in a broad range of industries.
