- Build and maintain Power Apps screens, forms, and workflow triggers based on requirements.
- Develop and manage Power Automate cloud flows for various automation tasks.
- Support low-complexity automation requests and assist with connector-based automation.
- Create and update SharePoint sites, lists, and libraries as per approved requests.
- Maintain SharePoint-backed Power Apps and workflows, ensuring proper permissions and updates.
- Triage and resolve Power Platform and SharePoint tickets, providing user support and troubleshooting.
- Perform routine application maintenance, including health checks and regression testing.
- Coordinate with various IT stakeholders for backend integrations and issue resolution.
- Support reporting and dashboard preparation using Excel or Power BI.
- Participate in daily/weekly operating cadences and contribute to process improvement initiatives.
- Bachelor's degree in Computer Science, IT, or a related field; equivalent hands-on experience considered.
- 1-3 years of hands-on experience in Power Platform development or support, with strong Power Apps and Power Automate skills.
- Hands-on exposure to Power Apps, Power Automate, and SharePoint Online development/administration is mandatory.
- Basic understanding of Microsoft 365, SharePoint Online, connectors, and application support lifecycle.
- Experience with ITSM tools like ManageEngine is preferred.
- Microsoft PL-900 certification is preferred; PL-100/PL-200/PL-400 exposure or certification is an advantage.
- Good written and verbal communication skills in English, with strong attention to detail.
- Ability to work with distributed teams and follow established escalation procedures.
- Familiarity with ALM, Dev/Test/Prod, and release discipline is beneficial.
- Willingness to support US Eastern Time overlap based on coverage requirements.
Skills Required
- Bachelor's degree in Computer Science, IT, or related field; or equivalent hands-on experience
- 1-3 years of hands-on experience in Power Platform development or support
- Strong Power Apps and Power Automate skills
- Hands-on exposure to SharePoint Online development/administration
- Basic understanding of Microsoft 365, connectors, and application support lifecycle
- Experience with ITSM tools like ManageEngine
- Microsoft PL-900 certification (preferred); exposure or certification in PL-100/PL-200/PL-400 is advantageous
- Good written and verbal communication skills in English and strong attention to detail
- Ability to work with distributed teams and follow escalation procedures
- Familiarity with ALM, Dev/Test/Prod, and release discipline
- Willingness to support US Eastern Time overlap
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
