Sr Executive, Post Market Surveillance

Posted Yesterday
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Gurgaon, Gurugram, Haryana, IND
In-Office
Senior level
Healthtech • Software • Pharmaceutical • Manufacturing
The Role
Evaluates and processes product quality complaints, conducts reportability assessments, and prepares regulatory submissions such as MDRs and MIRs. Oversees complaint investigations, reviews cross-functional findings, facilitates resolution and closure, and performs complaint trend analysis. Maintains post-market surveillance documentation, including PMSPs and PSURs, in accordance with EU Medical Device Regulation requirements.
Summary Generated by Built In

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

  • Evaluate potential product quality complaints and initiate applicable records & actions within proper Quality System.
  • Own and process quality complaint as per applicable procedures.
  • Determine, facilitate and/or approves reportability assessments and decisions based on applicable procedures.
  • Author and submit applicable regulatory reports (MDR, MIR, etc.) to competent authorities when deemed required.
  • Monitor the status and progression of complaints under investigation and initiate actions to facilitate its resolution and closure.
  • Review and approve the results of Engineering, Manufacturing, Quality, Service and/or Supplier evaluations and investigations of complaints.
  • Performs queries to provide complaint data and ad hoc trend analysis on reported product problems/complaints to drive continuous improvements within the department and organization.
  • Implement and maintain Post Market Surveillance documents (PMSP, PSUR, etc.) as per EU Medical Device Regulation.
  • Performs other duties as needed and assigned.

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

Recruitment Fraud Notice
Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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The Company
5,800 Employees
Year Founded: 2023

What We Do

Vantive is a standalone vital organ therapy company dedicated to extending lives and expanding possibilities for patients and care teams globally. Building on a 70-year legacy in kidney care, Vantive provides innovative therapies, digital solutions, and advanced services for dialysis and critical care. The company operates in over 100 countries, focusing on improving outcomes for millions of patients through its integrated approach to organ support.

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