Sr Executive - Payments, Partnerships, Fintech Ecosystems (Channel Management)
If you are looking to excel and make a difference, take a closer look at us…
- To manage business channels including branch network, internal stakeholders and external business partners to drive acquisition activities for payments and related HLBB product offerings
- Develop and implement tactical programs/campaigns to increase sales activities and productivity
- Perform evaluation, financial analysis, and recommendation on merchant business, projects and campaigns
- Deep understanding of the payments industry trend, emerging technologies and SME business lifecycle to ensure HLBB is present during SME business grow
- Review and analyse new/existing business proposition to ensure profitability and revenue stream from HLBB product offerings
- Work closely with relevant stakeholders across departments to create merchant business opportunity through cross selling, upselling and meeting customer’s needs throughout the SME business lifecycle
- To ensure KRAs are met for each channel which include sales volume/revenue, new merchants business and efficiency of our terminal fleet
- Provide support and relationship management to all Business Channels including branch network, internal stakeholder and external business partners aiming to enhance customer experience and process journeys
- Support internal collaborations to ensure the existence of cross selling opportunities and revenue growth for customer’s overall portfolio
- Participate in strong teamwork and working relationship with team members at all times
- To comply with all relevant guidelines and statutory requirement.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
Skills Required
- Manage business channels, branch network, internal stakeholders and external partners to drive payments and product acquisition
- Deep understanding of payments industry trends, emerging technologies and fintech ecosystems
- Knowledge of SME business lifecycle to identify and support merchant growth opportunities
- Develop and implement tactical sales campaigns and programs to increase sales productivity
- Perform evaluation, financial analysis, and provide recommendations on merchant business, projects and campaigns
- Drive cross-selling, upselling and collaboration with stakeholders to grow customer portfolios
- Meet KRAs including sales volume/revenue, new merchant acquisition and terminal fleet efficiency
- Provide relationship management and support to channels to enhance customer experience and compliance
