Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant.
We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies.
Ultimately, our mission is to drive financial well-being for millions of consumers.
With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.
Senior Executive Assistant to the Founder & CEO
Location: San Francisco, CA
Role Type: On-site position requiring in-office attendance five (5) days per week
About the Role
Our CEO, Srinivas Njay, moves fast. He's managing a board, customers, partners, and a rapidly growing team - often all at once. He needs someone who can keep up without being told how, stay organized when things shift (and they will), and handle sensitive information with complete discretion.
This role requires someone who has done this before - ideally in a startup environment where structure is still being built and priorities change week to week. You should be comfortable operating without a lot of oversight, making judgment calls, and owning things end to end. This is a high-trust position and the expectations are high.
What You'll Own
Executive Operations — Manage a complex calendar across time zones and competing priorities. You're not just scheduling meetings - you're protecting the CEO's time and making sure the right things get his attention.
Communications & Coordination — Draft and manage correspondence with board members, customers, and partners. You'll represent the CEO in writing and in coordination, so clarity and professionalism matter.
Projects & Follow-Through — Track cross-functional action items under the CEO's purview. Make sure things get done, surface what's at risk, and close the loop.
Logistics — Manage travel, executive meetings, and offsites from start to finish.
Key Responsibilities
- Own the CEO's calendar and travel - things will change often and you need to stay on top of it
- Draft high-stakes communications including board materials and partner correspondence
- Coordinate across internal teams and external stakeholders to keep commitments on track
- Manage logistics for meetings, offsites, and company events end to end
- Handle confidential information with discretion
- Anticipate what's needed before being asked and remove friction where you can
- Support ad hoc projects as priorities shift
What We're Looking For
- 5+ years supporting a C-suite executive, preferably at a startup or fast-growing technology company
- Strong organizational skills with the ability to manage multiple priorities at once
- Genuinely comfortable with ambiguity and change - not just tolerant of it
- Excellent written communication; you can draft something that represents the CEO well without a lot of back and forth
- High discretion and good judgment about what stays in the room
- Someone who takes ownership and follows through without needing to be reminded
- Tech-savvy and familiar with modern productivity tools
- Experience supporting a founder through a high-growth period
- Familiarity with board management and executive communications
- Background in fintech, AI, or enterprise SaaS
The base salary range for this role will be between $130,000 to $160,000. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role.
Benefits:
- 💡 100% paid health, dental & vision care
- 💰 401(k) match & financial wellness perks
- 🌴 Discretionary PTO + paid parental leave
- 🧠 Mental health, wellness & family benefits
- 🚀 A mission-driven team shaping the future of banking
At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
Skills Required
- 7+ years of experience as an Executive Assistant supporting a CEO, founder, or C-level executive
- Proven track record of managing complex calendars and schedules
- Strong communication skills
- Exceptional organizational and time-management skills
- High level of discretion and emotional intelligence
- Comfortable with modern productivity tools
What We Do
interface.ai is an AI leader specializing in Intelligent Virtual Assistants for the financial sector. By integrating its deep banking domain understanding with AI, interface.ai is transforming interactions between banks, credit unions, their customers, and employees, leading the charge into the era of Interactive Intelligence for Banking. Unveiling interface.ai's New Product Suite Powered By Generative AI: Discover Sphere for Customers - an industry-first, ChatGPT-like universal channel revolutionizing banking through intelligent guidance, innovative plugins, and personalized AI assistance. Discover Sphere for Employees - an industry-first, ChatGPT-like universal channel that replaces 14-15 applications traditionally juggled by frontline staff, thereby enhancing frontline operations' efficiency by 10x. Learn more: https://interface.ai/solutions/sphere-generative-ai-assistant-chatgpt-for-creditunions-and-banks
