Sr. Events Operations Specialist - Branded Events

What You'll Do:

• Operational Leadership
• Lead the logistics workstream for assigned events, overseeing various phases of planning, production, and onsite execution. 
• Oversee and direct event logistics and timelines, workbacks, and cross-functional deliverables to ensure seamless execution and alignment with broader marketing goals.
• Handle shipping and inventory management of event materials, maintaining processes that support scalability and accuracy.
• Develop and manage vendor and production partner relationships, negotiating scopes, coordinating deliverables, and holding partners accountable to timelines and quality standards.
• Serve as an on-site lead at select events, empowered with the ability to make real-time operational decisions related to scheduling, staffing, vendor execution, and attendee logistics to uphold quality and brand standards.
• Oversee event budgets for assigned programs, tracking expenses, approving invoices within assigned limits, reconciling spend, and providing variance insights and recommendations to leadership.


• Operational Execution & Program Oversight
• Coordinate event logistics including travel, lodging, catering, AV, and onsite materials, balancing strategic oversight with detailed execution.
• Manage shipping and inventory processes for event materials, ensuring accuracy, efficiency, and scalability across multiple programs.
• Oversee event registration workflows and attendee communications, ensuring accuracy, scalability, and a high-quality attendee experience while delegating or executing tasks as appropriate.
• Partner closely with cross-functional teams (Marketing Ops, Sales, Customer Success, Creative) to align on deliverables such as event branding, digital assets, collateral, and experiential elements.
• Support event documentation and data management, maintaining key records like shipping manifests, contracts, and attendee lists, and recommending enhancements to improve accuracy and reuse.
• Collaborate on post-event reporting and analysis, including survey execution, stakeholder follow-up, and documentation of insights to inform continuous improvement.


• Continuous Improvement
• Identify and implement incremental process enhancements across logistics workflows, vendor management, and data tracking to increase efficiency and consistency.
• Partner with the Senior Manager, Global Events to evaluate opportunities for larger process redesigns or tool improvements.
• Contribute to the development of team templates, checklists, and operational best practices that scale with team growth.

What You Should Have:

• 5–8 years of experience in corporate event operations, branded or hosted events, or event marketing operations, preferably in a high-growth or global organization.
• Demonstrated ability to lead logistics strategy and vendor management with minimal oversight.
• Strong organizational and project management skills; capable of managing programs and stakeholders simultaneously.
• Excellent written and verbal communication skills with a collaborative, customer-focused approach.
• Proven ability to work independently, exercise sound judgment under pressure, and resolve complex operational challenges in real time.
• Financial acumen with experience managing budgets, reconciling expenses, and reporting on spend.
• Proficiency with Google Workspace, Slack, Zoom; experience with event software (Cvent, Bizzabo or similar) preferred.
• Ability to travel up to 25% annually, including international travel and occasional multiple-stop or back-to-back event weeks.

Nice to Haves:

• Prior experience overseeing conferences, executive programs, or branded experiential events.
• Experience working with creative agencies, production partners, and experiential or fabrication vendors.
• Strong analytical mindset and comfort evaluating tools or processes to drive efficiency and scale. 
• Familiarity with project management or collaboration tools (Notion, Asana, Trello).
• Experience with event registration platforms and virtual event technologies.
• Creative problem-solver who anticipates challenges, and takes initiative to resolve them independently and/or proposes solutions.