The Senior ERP Systems Analyst plays a critical role in the implementation, maintenance, and enhancement of GHX processes to effectively support customers using the MMIS/ERP area of expertise. This position requires this expertise in one of three cloud-based ERP’s; Infor Cloud, Workday, and/or Oracle Cloud (Target ERP). The individual in this role will work closely with various GHX departments to understand their needs, translate these needs into functional requirements, and ensure clear understanding on how the Target ERP needs to be configured and optimized to meet GHX business objectives. This position demands a deep understanding of Target ERP SCM modules from a user perspective, strong technical and analytical skills, and the ability to troubleshoot integration issues between GHX solutions and the customers Target ERP. At GHX we believe in fostering a diverse and inclusive workplace where everyone feels valued and supported. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Principal Duties and Responsibilities:
- Integration Scope. Develop and implement integration strategies for SaaS software into existing Target ERP frameworks. Participates in the analysis/enhancement of Solution Delivery system configuration practices, consult on Target ERP specific integration points, and establish best practices for the customer Target ERP that ensures a robust and accurate flow of data between Target ERP and GHX products.
- Solution Design. Assist with the design, implementation, and management of Oracle Cloud applications specific to the healthcare sector and GHX products (SCM, ERP, HMS, Collaboration Messaging Framework) as a functional expert. Acts as a bridge between product and development representing implementation and voice of customer.
- Project Management. Prioritize and participate in multiple projects, ensuring alignment with project plan target dates and strategic goals.
- Guide GHX configuration. Serve as a technical lead, providing expertise across various products and projects, and act as a mentor to junior team members. Collaborate cross-functionally to support all product lines and contribute to the development of new product lines.
- Testing. Participate in testing and propose effective, resourceful solutions which can be leveraged by the GHX delivery team to achieve the client’s and GHX goals. Works with other GHX integration resources to assist in defining the data requirements to and from the provider’s Target ERP system.
- Communications. Conduct detailed data analysis to understand the impact of data inputs/ERP application updates on GHX product operations and provide clear explanations to stakeholders. Is the resident GHX expert on how GHX solution functionality materializes and is managed within the customer Target ERP.
- Documentation. Provides documentation deliverables as required including requirements documents, workflow diagram, step by step training guides and internal FAQ guides.
- Support Escalation. Acts as an advanced escalation point for ERP issues related to implementations blockers or ongoing complex support issues.
- Training. Provides training for all internal stakeholders and delivery team members on MMIS/ERP area of expertise.
- Ability to contribute different thoughts, ideas and viewpoints that lead to greater innovation on projects and cross-functional collaborative efforts.
Required Qualifications:
- Bachelor’s or master’s degree in computer science, Supply Chain Management or a related discipline.
- Minimum of 10+ years of related ERP Healthcare experience, with at least 6 years working with Target ERP.
- Deep Understanding of Target ERP system modules including Supply Chain Management, Accounting/Finance, Item Master Data Management, Procurement, Collaboration Messaging Framework and others.
- Proven experience completing more than 20+ complex projects that shows proficiency configuring and customizing TargetERP system.
- Work effectively with minimal direction, learn quickly, and function effectively in a team environment.
- Effective listening, verbal, written communication skills with a proven track record of face-to-face client support.
- Strong project management skills, with an ability to report weekly updates and proposals to management.
- Demonstrated ability to be analytical, solve problems, and create great documentation.
- Ability to travel up to 20%.
- We are looking for someone who is proficient in the role requirements, but who also brings a unique perspective and diversity of thought to our team. GHX encourages candidates from underrepresented groups to apply and is dedicated to providing equal opportunities for qualified applicants.
Preferred Qualifications:
- 2+ years of experience in implementation, integration or configuration of SAAS applications like GHX into a Cloud ERP.
- Target ERP certification(s).
- Expertise in technology transfers such as FTP, API, JSON, and HTTPS.
- Experience with Scrum and Agile methodologies.
- Experience working on cross-functional projects with internal and external participants.
GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.
GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
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What the Team is Saying
What We Do
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together more than 4,100 healthcare providers, and 600 manufacturers and distributors in North America — and another 1,500 providers and 350 suppliers in Europe — who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed, timely and fact-based decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce – not shift – the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year.
Why Work With Us
At GHX we’re a hardworking innovative team, championing new technologies that boldly advance the healthcare supply chain. Our inspiration? To enable better patient care and deliver big cost savings. The work of our diverse team of talented and dedicated professionals impacts healthcare for the better every single day.
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Employees engage in a combination of remote and on-site work.
