Why GMF Technology?
Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.
Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.
ResponsibilitiesAbout the role:
The Senior Enterprise Resilience Analyst is a member of the Technology Resilience team within the GM Financial (GMF) Enterprise Resilience Program. Technology Resilience defines resilience requirements, standards, controls, objectives, and advises the organization on managing resilience risk in applications and infrastructure.
The Senior Analyst will primarily support Technology Resilience initiatives but may contribute to all areas of ER, including but not limited to: Policy & Governance, Operational Resilience, and Vendor Resilience.
The Senior Analyst contributes to technical planning and coordinating of the implementation of infrastructure and applications that adhere to GMF’s resilience requirements. Additionally, the Senior Analyst analyzes enterprise data to track and manage risks and remediation efforts. The Senior Analyst will be responsible for developing strong working relationships and partnerships with internal and external groups to ensure Enterprise Resilience initiatives are addressing the needs of the organization.
In this role you will:
- Drive and support the implementation of resilience requirements to protect the company from technology disruptions
- Build and aggregate enterprise data into automated dashboards for tracking resilience posture and remediation progress
- Translate complex signals into concise briefs for senior leadership
- Implement and maintain controls and policies to govern application and data resilience requirements
- Establish procedures for resilience and disaster recovery practices and maintain resilience patterns, configurations, and implementation guidelines for on-premises, Azure, and AWS environments
- Create and maintain Enterprise Resilience frameworks and documentation per evolving business needs, regulations, and best practices
- Engage with business teams to translate high-level business requirements into enterprise resilience initiatives to achieve GMF's strategic priorities
- Assess existing processes and controls using risk assessment methodologies to identify resilience opportunities
- Build partnerships with IT and Cyber risk and operational teams to accomplish enterprise resilience objectives
- Foster a strong internal network by working across the enterprise to foster a culture of trust, inclusion, engagement, and integrity
Proven experience in Enterprise Resilience, Disaster Recovery, Business Continuity, and/or Risk Management within medium to large business environments
What makes you a dream candidate?
Strong background in supporting, operating, or architecting enterprise systems, including cloud platforms (Microsoft Azure preferred)
- Experience working with enterprise backup and data protection solutions
- Solid understanding of Disaster Recovery, Fault Tolerance, and High Availability best practices
- Familiarity with Site Reliability Engineering (SRE) and DevOps principles
- Knowledge of IT Service Management (ITSM) best practices (experience with ServiceNow preferred)
- Skilled in technical writing and documentation
- Demonstrated ability to stay current with technology advancements, emphasizing resilient implementation
- Creative and open-minded approach to problem-solving, with a track record of developing innovative solutions
- Proactive in identifying risks, driving remediation, and fostering continuous improvement.
Experience
- High School Diploma or equivalent required
- Bachelor’s Degree in related field or equivalent work experience strongly preferred
- 4-6 years of experience in medium to large business environments
- 4-6 years of experience in one or more of the following domains: Enterprise Resilience, Disaster Recovery, Business Continuity, Risk Management, Information Technology, Cybersecurity
- 3 or more years in a technology-focused role supporting operations or security, or program, project, product, or service management
- 2 or more years in a role with responsibility for analyzing and visualizing data using dashboards and business intelligence tools
Licenses & Certifications
- Related certification(s) and/or license(s) preferred, such as cloud (Azure/AWS), Business Continuity / Disaster Recovery (e.g., CBCP),
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Hybrid work environment, 4-days a week in office
GM Financial Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GM Financial and has not been reviewed or approved by GM Financial.
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Strong & Reliable Incentives — Annual and performance bonuses are described as meaningful additions to total compensation. In several functions, incentives reliably boost take-home pay when available.
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Leave & Time Off Breadth — Generous paid time off, corporate and floating holidays, and paid volunteer time are emphasized. Time-away programs contribute significantly to perceived total rewards.
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Parental & Family Support — Paid parental leave and family-friendly policies are highlighted, with recent expansions mentioned in some areas. Support for bonding time is seen as a notable strength of the package.
GM Financial Insights
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What We Do
GM Financial is the captive finance company and the wholly owned subsidiary of General Motors and is headquartered in Fort Worth, Texas. The company is a global provider of auto finance solutions, with operations in North America, Latin America and China. Through our long-standing relationships with auto dealers, we offer attractive retail loan and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. GM Financial employs more than 9,000 hard-working team members, and we're always looking for new people with diverse talents. GM Financial is a workplace where dedicated people have the opportunity to work together and celebrate our successes. Our culture is based on respect, integrity, innovation and personal development. GM Financial is committed to strengthening the communities where we live and work. Each year, we select several philanthropic organizations to support through our Signature Events program. The company and its team members actively support these organizations through many company-wide initiatives; in addition we support numerous other nonprofit organizations through sponsorships and monetary donations.
