Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.
Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.
This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.
Reporting to the Director, Infrastructure Services, the Sr. Enterprise Applications Engineer is responsible for keeping the desktop software, systems, and server software associated with the desktop software, and business solutions of the firm operational. The Sr. Enterprise Applications Engineer is expected to perform all responsibilities with a commitment to providing superior service to the firm’s attorneys, advisors and staff, while maintaining an atmosphere of teamwork and continuous improvement. Above all, the Sr. Enterprise Applications Engineer must fulfill the needs of the firm in a manner which is consistent with the Firm’s Core Values.
What You'll Do:
• Responsible for regression testing methods, scripts, operational tracking and issue resolution of the mission critical applications deployed in the firm.
• Design, implementation, integration, deployment and support of new Commercial Off The Shelf (COTS) desktop and server business facing applications.
• Ensure successful testing, implementation and transition to a production / steady state operating environment.
• Serve as technical analyst with the ability to plan and manage the full life-cycle of a complex, multi-phase server application integration and implementation project, with multiple resources and across multiple departments.
• Prepare detailed engineering specifications and documentation as necessary.
• Communicate status and key business information effectively to both management and internal customers
• Serve as 3rd level of escalation help desk support for department software service catalog assigned.
• Act as the System Engineer for business facing desktop and server based firm applications. This includes hand off responsibilities to Desktop Engineers.
• Maintain and execute industry best practices, by using a structured Software Development Life Cycle methodology including design, development, testing and deploying software on server applications
Who You Are:
• Bachelors in Computer Science or relevant business experience.
• Experience with iManage or similar Document Management System a plus
• Experience with Intapp product suite a plus.
• Demonstrated technical knowledge and expertise in the following:
• Competent in current Microsoft operating systems
• Windows Configuration, Analysis and Engineering
• Network Connectivity and Analysis
• Software Configuration, Analysis and Implementation
• Competent in current Microsoft Office desktop environment
• Administration, Architecture, Suite Dependencies
• Features and Operational Support
• Competent in Document Management application methods
• Third Party integrations
• Competent in SQL Database environments
• Basic understanding of SQL Syntax, SQL Queries
• Basic understanding of Database Structure
• Legal COTS Applications
• Formulate and define scope and objectives for the application / project delivery based on business need
• Proven ability to handle multiple priorities and adjust to changing priorities in a professional manner
• Strong service orientation and an ability to establish and maintain effective working relationships with peers, management, system users and other departmental business partners
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Benefits and More
At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks
Skills Required
- Bachelor's degree in Computer Science or relevant business experience
- Experience with iManage or similar Document Management System
- Experience with Intapp product suite
- Competent in current Microsoft operating systems
- Windows configuration, analysis and engineering
- Network connectivity and analysis
- Software configuration, analysis and implementation
- Competent in current Microsoft Office desktop environment administration and architecture
- Document management application methods and third-party integrations
- Competent in SQL database environments
- Basic understanding of SQL syntax and queries
- Basic understanding of database structure
- Experience with legal COTS applications
- Ability to formulate and define scope and objectives for application/project delivery
- Proven ability to handle and reprioritize multiple priorities professionally
- Strong service orientation and ability to maintain effective working relationships
Goodwin Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Goodwin and has not been reviewed or approved by Goodwin.
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Strong & Reliable Incentives — Bonuses are described as market-matching with defined eligibility thresholds, and certain credits (such as pro bono, innovation, and training) can count toward targets.
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Parental & Family Support — Family-forming support via Carrot, generous paid parental leave, and subsidized backup child and elder care are highlighted as meaningful parts of the package.
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Healthcare Strength — Core medical, dental, and vision coverage through well-known carriers is supplemented by access tools and mental-health resources such as One Medical, Headspace, and an EAP.
Goodwin Insights
What We Do
We are in the business of building authentic, long-term relationships with our clients, who are some of the world’s most successful and innovative investors, entrepreneurs and disruptors at the convergence of and within the life sciences, private equity, real estate, technology, and financial industries. To learn more, visit us at www.goodwinlaw.com and follow us on Twitter at @goodwinlaw and Instagram at @join_goodwin. Office locations - Boston, New York, Washington, D.C., San Francisco, Silicon Valley, Los Angeles, Santa Monica, London, Cambridge, Paris, Luxembourg, Frankfurt, Hong Kong, Munich and Philadelphia *Attorney Advertising
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