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Productivity & Collaboration, part of the Employee Experience organization, seeks a Sr. Engineering Manager to lead the engineers who build, secure, and operate the devices and platforms Nordstrom employees depend on every day. Your team's own endpoint and mobile management across Windows, macOS, iOS, Android, virtual desktop, and ruggedized store and supply chain handhelds, along with the service management and collaboration platforms that support them. You will be accountable for reliable fleets, findings closed on time, and predictable delivery.
This role is offered as hybrid in Seattle, WA. Candidates must be available to work in office at the Nordstrom corporate headquarters a minimum of 4 days/week to be considered for this position.
A day in the life...
- Own the roadmap for endpoint and mobile platforms, including Microsoft Intune, Configuration Manager, OS and application lifecycle, hardware refresh, and virtual desktop.
- Lead the engineering framework for store and supply chain handheld fleets, including vendor evaluation, pilots, enrollment, and firmware updates.
- Own the roadmap for service management and collaboration platforms, including ServiceNow, Atlassian, Microsoft 365, and Slack, and use scripting, APIs, and automation to remove manual work and shorten feedback loops.
- Drive vulnerability remediation, patching, and audit readiness across endpoints and servers, with clear ownership of each finding through closure.
- Lead incident response for platform outages, owning root cause analysis and the follow-through that keeps failures from repeating.
- Partner with Network Security, Store Hardware Platforms, Supply Chain, Program, Product, and business teams to set ownership and decision rights, change governance, and OKRs, and keep leadership informed on priorities, risks, and outcomes.
- Manage budget, licensing, vendor renewals, and cost reduction, using spend and usage data to inform every renewal decision.
- Hire, coach, and develop engineers using their interests, Nordstrom Competencies, and the Tech Talent Framework, and give the team the context to see why its work matters.
You own this if you have...
- A BA/BS in Computer Science or a closely related field, or equivalent practical experience
- 8+ years of experience in systems, platform engineering, or end-user computing, including 5+ years leading and developing teams
- Deep experience managing fleets across Windows, macOS, iOS, and Android, with hands-on knowledge of Microsoft Intune and Configuration Manager
- Experience with ruggedized or purpose-built devices and firmware update management
- Experience owning and operating business-critical systems, including incident response and RCA
- Experience running vulnerability remediation, patching, and audit or compliance programs
- Experience with ServiceNow for incident, problem, change, and asset management
- Experience with Active Directory, Azure, and identity platforms
- A record of leading large cross-functional projects and platform migrations
- A record of continuous improvement, including defining and quantifying KPIs
- Experience managing budgets, licensing, and vendor relationships
- A plus: Azure Virtual Desktop, enterprise collaboration platforms, Atlassian administration, and AI productivity tooling
#LI-Hybrid
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
© 2026 Nordstrom, Inc
Skills Required
- Bachelor’s degree in Computer Science or a closely related field, or equivalent practical experience
- 8+ years of experience in systems, platform engineering, or end-user computing
- 5+ years leading and developing engineering teams
- Deep experience managing Windows, macOS, iOS, and Android fleets
- Hands-on experience with Microsoft Intune and Configuration Manager
- Experience managing ruggedized or purpose-built devices and firmware updates
- Experience operating business-critical systems, including incident response and root cause analysis
- Experience with vulnerability remediation, patching, and audit or compliance programs
- Experience with ServiceNow incident, problem, change, and asset management
- Experience with Active Directory, Azure, and identity platforms
- Record of leading large cross-functional projects and platform migrations
- Record of continuous improvement, including defining and quantifying KPIs
- Experience managing budgets, licensing, and vendor relationships
- Availability to work in the Seattle corporate office at least four days per week
- Experience with Azure Virtual Desktop, enterprise collaboration platforms, Atlassian administration, and AI productivity tooling
Nordstrom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nordstrom and has not been reviewed or approved by Nordstrom.
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Healthcare Strength — Healthcare options are described as broad, including medical, dental, and vision coverage alongside virtual care and mental health support. Additional protections like disability coverage, life/AD&D, and accounts such as HSA/FSA further strengthen the overall health-and-protection offering.
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Retirement Support — Retirement benefits include a 401(k) plan with a defined employer match structure and access to additional financial programs like an employee stock purchase plan. Commuter accounts, transit subsidies, and adoption assistance add to the overall financial support beyond base pay.
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Leave & Time Off Breadth — Time-away benefits include PTO accrual, paid holidays, bereavement leave, parental and bonding leave, and a sabbatical program after tenure. PTO sharing and donation options expand flexibility in how time off can be used and supported across colleagues.
Nordstrom Insights
What We Do
When you join Nordstrom, you join a fast-paced and entrepreneurial environment is paired with the strong history and experience of the Nordstrom retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions.
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