Sr. Engineering Manager, Enterprise Platform

Posted 2 Days Ago
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San Francisco, CA, USA
In-Office
281K-366K Annually
Senior level
Software
The Role
Lead and grow a systems engineering team owning the core backend of every Airtable base. Drive architecture and performance at scale, engage with large enterprise customers (pre/post-sales), partner with product and senior ICs on technical direction, run operational excellence and incident/on-call processes, and mentor engineers while prioritizing multiple projects.
Summary Generated by Built In

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

Airtable is used by more than half of the Fortune 500 companies to power their mission-critical initiatives. Enterprise customers leverage Airtable to build sophisticated apps, and orchestrate deep, end-to-end workflows. As these customers push Airtable to ever-larger scale, the performance and interactive responsiveness of every base becomes the foundation everything else is built on. Scalability and performance are the number one concern for most of our largest enterprise customers, and the Performance & Architecture team owns that problem at its core.

We are seeking an Engineering Manager to join our Enterprise engineering pillar to lead the Performance & Architecture (P&A) team. P&A is responsible for the worker process that serves as the backend of every user-facing Airtable base. This is the deepest backend team that sits within product engineering, and it is one of the most intersectional teams in the company - its work touches nearly every part of the Airtable product.

P&A’s mission is to make Airtable fast and reliable at scale. The team's current initiative, "100x," is a ground-up rewrite in Rust of the proprietary in-memory database behind every base that will let Airtable bases function well at dramatically higher scale while improving development velocity across engineering. You'll be joining at a pivotal moment: your decisions will shape the architecture that backs every Airtable base for years to come.

Please note: while we employ a hybrid working model at Airtable (flexible in working from the office or elsewhere), we are looking to hire candidates at this level who are based in San Francisco and open to coming into the office ~2-3 times/week for team collaboration.

What you'll do
  • Lead, manage, and grow a team of high-functioning systems engineers responsible for the core backend of every Airtable base.
  • Engage directly with our largest enterprise customers, including in pre- and post-sales contexts. You'll be tapped when high-stakes accounts hit performance or scale challenges, and you'll work alongside AEs and Solutions Consultants to land and implement major deals.
  • Partner closely with senior and staff ICs on deeply technical decisions across backend product initiatives, and to hold your own technically with the most senior engineers on the team.
  • Partner with engineering leaders to drive technical decisions and initiatives, building products in a high-quality and sustainable way.
  • Nurture a team of passionate and capable engineers: multiply the impact of senior engineers and coach and grow early-career engineers.
  • Drive operational excellence and implement processes that help the team scale and stay productive, while preserving the agility our dynamic environment demands.
Who you are
  • 5+ years of experience as an engineer (previously in a staff or TL-level IC position) AND 4+ years as a manager, or a similar combination.
  • A systems background, with a genuine interest in improving product performance and the end-user experience - not just low-level performance for its own sake. 
  • Direct experience working with enterprise customers or large, third-party partners, including holding challenging technical conversations and helping sophisticated customers understand a broad, highly technical product. Experience supporting large, complex customers through technical issues is a strong plus.
  • Strong experience working closely with Product Managers to define products, manage tradeoffs, and drive adoption.
  • Experience navigating and reasoning about large systems.
  • A strong operational instinct and experience leading teams through incidents and on-call.
  • Experience leading high-performing engineering teams in a fast-paced environment, and growing and mentoring engineers.
  • Experience managing, organizing, and prioritizing multiple projects and work streams.
  • A deep appreciation for understanding the Airtable product end to end - the role demands fluency across the entirety of what we build.

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.

Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.

Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.

For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:
$281,000$365,700 USD

Please see our Privacy Notice for details regarding Airtable’s collection and use of personal data relating to the application and recruitment process by clicking here.
For applicants that live in or have a link to Australia, please see this Privacy Collection Statement for details regarding Airtable's collection and use of personal data relating to the application and recruitment process.

🔒 Stay Safe from Job Scams
All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at [email protected]. Learn more about avoiding job scams here.

Skills Required

  • 5+ years of experience as an engineer and 4+ years as a manager (or similar combination)
  • Systems background with focus on product performance and end-user experience
  • Direct experience working with enterprise customers or large third-party partners, including technical pre- and post-sales engagement
  • Experience supporting large, complex customers through technical issues
  • Strong experience partnering with Product Managers to define products and manage tradeoffs
  • Experience reasoning about and navigating large systems architecture
  • Operational experience leading teams through incidents and on-call rotations
  • Experience leading, mentoring, and growing high-performing engineering teams
  • Experience managing, organizing, and prioritizing multiple projects and work streams
  • Deep understanding of the product end-to-end and fluency across the product
  • Based in San Francisco and able to come into the office approximately 2-3 times per week
  • Experience with Rust or in-memory databases (work on a rewrite in Rust is underway)
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The Company
HQ: San Francisco, CA
900 Employees
Year Founded: 2013

What We Do

Airtable's mission is to democratize software creation. We believe that software stands to be the single most impactful way anyone can bring their ideas to life, yet that few people can actually access it as a creative medium. Airtable enables everyone to experience the power of creating, not just using, software.

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