We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
As a Level 3 IP Engineer, you will play a vital role in the design, implementation, and support of scalable IP transport networks. This position requires a deep understanding of routing protocols, network performance, and service availability across enterprise and carrier-grade environments. You will be responsible for resolving complex issues, leading optimization efforts, and driving automation and documentation practices to ensure reliable and secure operations.
This role is ideal for experienced engineers ready to take ownership of critical infrastructure and collaborate with architecture, operations, and NOC teams to ensure end-to-end network performance and reliability.
Key Responsibilities
- Design and validate Layer 3 network topologies, addressing schemes, and route policies.
- Lead troubleshooting of routing issues involving BGP, OSPF, MPLS, and multicast.
- Monitor network health using telemetry, SNMP, and flow-based tools; respond to anomalies.
- Implement change requests, maintenance windows, and upgrades with minimal service impact.
- Automate recurring network tasks (e.g., provisioning, config backups, audits) using Python, Ansible, or other tools.
- Collaborate with IP architects and security teams to align on policies, segmentation, and access control.
- Participate in capacity planning, traffic analysis, and latency optimization efforts.
- Maintain technical documentation, network diagrams, and SOPs for internal use.
- Mentor junior engineers and contribute to internal knowledge sharing.
- Coordinate with cross-functional teams to support network integration for new services or infrastructure rollouts.
Qualifications
Education and Experience
- Bachelor's degree in Telecommunications, Computer Engineering, or related discipline.
- 6+ years of experience in IP networking and infrastructure support, with at least 4 years in reliability-focused roles.
Technical Expertise
- Expert-level knowledge of routing protocols (BGP, OSPF, IS-IS) and transport protocols (TCP, UDP, ICMP).
- Proficient in infrastructure automation tools (Ansible, Terraform, Python scripting, pyats).
- Experience managing observability platforms (Grafana, Prometheus, ELK, SNMP traps).
- Strong familiarity with network design principles, IP addressing schemes, NAT, ACLs, and traffic engineering.
- Experience with hybrid infrastructure (on-prem + cloud), microservice architectures, and SDN.
- Certifications such as Cisco CCNP/CCIE, Juniper JNCIP/JNCIE, or equivalent.
- Strong documentation and cross-team leadership skills; able to translate technical needs to non-technical stakeholders.
- Familiarity with CI/CD workflows, GitOps, or containerized networking (CNI, service mesh).
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Plano
Nearest Secondary Market: Dallas
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What the Team is Saying
What We Do
We Make a Difference Because We Are the Difference!
At Optimum, we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers, we're building the future of connectivity through innovative services like Optimum Fiber Internet, Optimum TV, and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers
We’re a team of bold thinkers, curious leaders, and collaborative problem-solvers, united by a culture that values inclusion, innovation, and impact. At Optimum, every voice matters, every idea counts, and every team member has the opportunity to grow, lead, and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts, we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact, ensuring that our efforts resonate far and wide.
From our products and services to our community impact, we are creating connections, driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!
Why Work With Us
Our mission is simple: deliver the best customer and employee experience while transforming how we work and grow. We’re on a journey to become the connectivity provider of choice – investing in our network, reimagining our products, and building a culture where people thrive. With nearly 4.5 million customers across 21 states, we’re transforming fr
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