POSITION DETAILS
Position Summary
The Senior Quality Engineer will be responsible for ensuring and improving overall quality levels of products manufactured at the Monroe, NC facility. This position will report to the Quality Manager and will oversee the day to day problem solving, root cause analysis (RCA) and process improvement activities that result in higher outgoing quality levels.
Key areas of focus will be resolving customer complaints, nonconforming material processing and disposition, continuous process improvement, data collection/analysis, leading structured problems solving initiatives, utilizing six sigma tools and methodologies, CAPA, quality training and communication efforts.
Principal Activities
- Coordinate customer complaints. Lead Quality Clinic investigations with cross-functional teams including manufacturing, product development, sales, customer service and technical service. Utilize standard work processes combined with agreed upon customer formats and protocols when required. Facilitate problem solving sessions, progress review meetings or telephone conferences.
- Determine root cause and corrective actions and develop project plans to drive change. Report monthly progress metrics.
- Manage the Non-conforming material review board (MRB) Program. Lead investigations to troubleshoot plant issues and turn backs. Utilize statistical analytical techniques to identify sources of variation and opportunities to improve.
- Coordinate completion of customer surveys, quality manuals and agreements.
- Coordinate completion of contract reviews and PPAP activity.
- Coordinate document control for the facility in local database.
- Work with Continuous Improvement Director, Value Stream Managers, supervisors and operators to develop a list of continuous improvement initiatives for the plant. Prioritize initiatives and follow up on actions to ensure completion.
- Participate as a member of the internal audit team. Conduct internal audits, assign and drive corrective action tasks to completion, and perform verification and effectiveness reviews as required.
CANDIDATE REQUIREMENTS
Knowledge Skills & Abilities
- Knowledge and experience with ISO/QS standards (ISO 9001)
- Experience utilizing Six Sigma, 8D, and A3 tools preferred
- Proven success troubleshooting complex problems within manufacturing environment
- Ability to perform root cause analysis, resolve customers quality complaints while working cross functionally with operations
- Effective communication and collaboration skills across all levels of the organization
- Excellent project management and organization skills
- Pump Manufacturing experience preferred
- Willingness to travel occasionally, up to 15%
Education & Experience
- Typically requires a minimum level of knowledge that is acquired through a four-year college degree in an applicable field and three years related experience OR equivalent combination of education and experience
CIRCOR is an EEO Employer of Females/Minorities/Veterans/Individuals with Disabilities
Top Skills
What We Do
CIRCOR International is a global manufacturer specializing in highly engineered, complex, and severe environment products that serve long-term, high growth infrastructure markets, including oil and gas, power generation, industrial, and aerospace & defense.
CIRCOR. Excellence in Flow Control.
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