Sr. Empower and Computer Systems Analyst

Use Your Power for Purpose
As a Senior Associate Scientist - Empower and Computer Systems Analyst, you will be reporting to the Global Supply Division. Every action you undertake daily at Pfizer will have a direct and significant impact on patient health and wellbeing. Your dedication to delivering safe, high-quality products will drive your work and contributions to our science-based, risk-aware, and compliant quality culture. Whether you are engaged in development, maintenance, compliance, or analysis through our research programs, your efforts will help us remain adaptable, pioneering, and customer-focused in our approach. Your role directly contributes to improving patients' lives globally by ensuring the highest quality standards in our operations.
The position will support the Pfizer Sanford, NC Quality Control department by performing QC System Administrative activities associated with the Empower and NuGenesis applications. This position requires the demonstrated capability to provide strategic direction to System Administrator projects (for example, computerized system maintenance) by defining project solution, strategies and insuring effective implementation and delivery as part of the overall project execution plan. Key responsibilities are performing Data Integrity (DI) assessment projects and then executing the resulting remediation activities (for example, System upgrade project). This includes implementing DI control strategies (both technical and procedural controls) in the lab and influencing the DI/Compliance culture across the Quality Organization and troubleshooting of connectivity issues of all types: instrument/equipment/network/computer issues. Additional responsibilities include providing support for lab instrument validation activities. Also, must maintain Empower documentation (e.g., Empower procedures). Additionally, performing change controls for document revisions, creating/reviewing/executing/approving activities for GMP tasks/activities associated with maintaining compliant Quality Control laboratories, participating in investigations of events, acting as a change agent, and driving continuous improvement/Operational Excellence/innovative implementations; and support site Empower liaison with Center Empower requests.
What You Will Achieve
In this role, you will:
Contribute to intricate projects by managing your time effectively and developing individual project plans within a team.
Utilize your skills and discipline knowledge to enhance the Empower, Nugenesis, and Validation Team's efforts.
Recognized as a 'go-to" person for Empower system troubleshooting and having technical knowledge of lab data systems and the related instrumentation used within QC.
Make informed decisions to solve moderately complex problems, adhering to guidelines and policies, even in ambiguous situations.
Ensure compliance with established standards and agency guidelines for quality programs, processes, and procedures.
Collaborate with site and off-site Digital colleagues to troubleshoot issues and to develop and deliver innovative solutions, best practices, and technical guidelines.
Develop and maintain quality assurance programs and policies to promote uniform standards and best practices globally.
Use your judgment to modify methods and techniques, especially in technical aspects of injector functionality, component testing, and protocol execution.
Operate under general supervision, following established procedures and general instructions.
Tackle loosely defined problems within the Work Team, with your work periodically reviewed for oversight.
Mentor colleagues by reviewing their work as necessary, under the guidance of established procedures.
Acting safely, knows and follows all EH&S safety requirements for site and QC laboratories; leads safety initiatives and encourages others to act safely
Receives feedback well from management and other colleagues, grows self-utilizing feedback and takes accountability for actions and personal development
Collaborate/independently engage with a wide range of co-workers, customers, and management within the Network to gather the input and background knowledge needed to complete assignments
Consistent correctness and accuracy in tasks, activities, decisions, and documentation; detail-oriented behavior
Support additional system administration related activities within QC Laboratories such as data archival activities, equipment and electronic system implementation and troubleshooting, maintenance of end user accounts, equipment considerations relating to data integrity, etc.
Here Is What You Need (Minimum Requirements)

• Applicant must have a bachelor's degree with at least 2 years of experience; OR a master's degree with 0+ years of experience;
  OR an associate's degree with 6 years of experience; OR a high school
  diploma (or equivalent) and 8 years of relevant experience
• Demonstrated abilities of US, EU, and ROW cGMP; pharmacopeias; ICH guidelines; analytical chemistry and/or Microbiology techniques and instrumentation, Laboratory Information Management System (LIMS); Electronic Quality Management System (VeevaVaultTM application).
• Strong understanding of Quality System functions, document management, validations, and computer systems.
• Excellent technical writing, communication, and presentation skills.
• Proficiency in Microsoft Office.
• Adherence to current Good Manufacturing Practices (GxP) regulations and company policies.
• Using Empower either in a laboratory setting or a system support setting.

Bonus Points If You Have (Preferred Requirements)

• Background in administering Empower systems.
• Familiarity with electronic lab systems and their efficacy for data management.
• Master's degree evidencing a developed skill set and deeper understanding necessary for the role.
• Ability to handle complex situations adeptly.
• Effective communication and presentation skills.
• Strong problem-solving skills in ambiguous situations.
• Ability to mentor and review the work of others.
• Ability to establish consensus among teams and address challenging issues.
• Dedication and focus to enable Pfizer to reach new milestones and impact patients' lives across the globe.

OTHER JOB DETAILS
Last Date to Apply for Job: 9/25/2025
Referral Bonus Eligibility: YES
Eligible for Relocation Package: NO
Work Location Assignment: On Premise
The annual base salary for this position ranges from $80,300.00 to $133,900.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 10.0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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Quality Assurance and Control