Location
Key Tower - 127 Public SquareBusiness
We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you’re ready to be a part of our team, we encourage you to apply.
Job Description
Position Summary
The Senior ER Specialist will play a crucial role in promoting a positive, fair, and compliant workplace environment across our organization. They will manage and resolve complex employee relations cases, conduct investigations, and ensure alignment with company policies, external regulations, and core values. Addtionally, they will partner cross-functionally with HR, Legal, and senior leadership to address employee concerns, support performance management, and foster an inclusive culture. The role will be empowered to recommend changes to the progressive discipline process and other related policies. They will be a data driven HR professional, using the case management system to report on trends, recommend new policies or practices, and inform on the training of leaders.
Essential Job Functions
Job Function #1:
Employee Relations Case Management.
Investigate workplace issues and concerns raised by associates including associate disputes, allegations of discrimination, harassment, retaliation, and other potential violations of company policies.
Exhibit sound judgment in recommending outcomes for investigations, ensuring fair and equitable treatment of all employees.
Partner with HR, Labor Relations, the Office of the General Counsel, and outside counsel on cases involving both union-represented and salaried employees.
Prepare, track, and maintain accurate documentation throughout the investigation process, developing and implementing comprehensive investigation plans to drive timely case closure.
Manage sensitive employee data and statements with utmost confidentiality.
Draft clear and concise investigation reports and maintain meticulous documentation.
An expert in crafting corrective actions, PIPs, and termination summaries, partners with leaders for the creation and storing of these documents.
Able to travel as necessary to support complex investigations. Travel up to 25% of the time. (75%)
Job Function #2:
Trend Analysis and Proactive Recommendations.
Provide quarterly updates to HR and company leaders as necessary on ER trends.
Collaborate with HR Data Analytics to develop and maintain ER dashboard. (10%)
Job Function #3:
HRBP and Training Collaboration. Training Delivery.
Partner with HRBP team and Learning Team to recommend trainings.
Deliver employee relations related trainings as needed.
Participate as SME in training development and delivery. (15%)
Education
Undergraduate (Bachelor) Degree in Human Resources, Psychology, Business
Advanced (Master) Degree in Human Resources and/or Labor Relations
Experience
5-7 Years of HR Generalist experience required
3-4 Years of employee relations, investigations, corrective action experience required
SHRM-CP or PHR certification preferred
Please note: 8-10 Years of relative work experience could offset minimum educational requirements
Required Skills
Written communication skills, both print and digital
Presentation skills
Project Management skills
Microsoft Office - Excel Data Analysis
Organized with strong attention to detail
Training Delivery - Virtual and In-Person
Compensation
Commensurate with Experience
$76,200 - 106,680 annually
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
Full benefits package
Generous paid time off
401(k) with company match
Growth and advancement opportunities
Lucrative referral bonus program
Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!
The Cleveland corporate office follows a hybrid work model that requires employees to be in the corporate office at least four days per week to foster collaboration, innovation, and team celebration.
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
#LI-JR1
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.#BPMF
Skills Required
- Bachelor’s degree in Human Resources, Psychology, or Business
- 5–7 years of HR Generalist experience
- 3–4 years of employee relations, investigations, and corrective action experience
- Strong written communication skills
- Presentation skills
- Project management skills
- Microsoft Office and Excel data analysis skills
- Strong organizational skills and attention to detail
- Virtual and in-person training delivery experience
- SHRM-CP or PHR certification
- Master’s degree in Human Resources and/or Labor Relations
Brookfield Properties Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brookfield Properties and has not been reviewed or approved by Brookfield Properties.
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Healthcare Strength — Health coverage is positioned as robust, with multiple plan options and access to specialty support tools such as virtual care and mental health resources. The benefits lineup is framed as comprehensive for a large employer, spanning medical, dental, and vision plus navigation programs.
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Retirement Support — A 401(k) plan with a company match is consistently presented as a core component of the total rewards package. Administration through a major provider and references to active plan information reinforce that retirement benefits are established and maintained.
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Leave & Time Off Breadth — Time off offerings are repeatedly described as a meaningful part of the package, including PTO and leave programs. Paid parental leave and related time-off elements are frequently highlighted as a draw, even as details can vary by group and location.
Brookfield Properties Insights
What We Do
Brookfield Properties develops and operates real estate investments on behalf of Brookfield Asset Management — one of the largest alternative asset managers in the world. From office to retail, logistics to multifamily, and hospitality to development, we work across sectors to bring high-quality, sustainable real estate to life around the globe every day.
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