Sr. Disaster Recovery Consultant

Manulife / John Hancock is a leading international financial services provider, helping people make decisions easier, and lives better.

We are looking for a Senior Disaster Recovery Consultant to participate in key projects and initiatives ensuring information risk is always considered and handled.

The opportunity ensures accurate plan development, testing and maintenance of related applications and services in accordance with global/segment standards and guidelines. As a domain expert your focus will be to enable the business to achieve and maintain their targeted levels of Disaster Recovery testing. The position also has an outstanding opportunity to provide mentorship to our global partners in developing improved recovery methods and driving the adoption of improved testing/validation procedures with a goal of continuous improvement to Segment risk posture.

• Work with IT and Project Management colleagues and vendors to ensure the required technical assets are resilient and systems are built with DR requirements embedded. You’ll be a DR Domain Expert on projects that apply various project management methodologies (mostly Agile) and current technologies.

• Guide and assist with the selection of appropriate DR solutions or high availability configurations in a 95% cloud-based model.

• Partner with teams to ensure accurate development and documentation of plans for business application resilience.

• Through expert consultation, help US Segment IT identify and evaluate strategy options for the recovery of business applications and related services.

• Work with Segment Risk Teams globally to identify areas of program improvement and drive execution through special projects and general working sessions

• Work with the Global Risk Management team in the development of related DR policies and standards; perform segment gap analyses and work with business teams and technical teams to implement policies and processes throughout the segment.

• Perform vendor risk assessment for new and existing third parties, ensuring DR posture meets business needs.

• Support Second line, Audit or external parties as needed for evidence collection

• Valued: Experience in Disaster Recovery planning and testing in a large organization for 5+ years.

• Require a self-motivated, critical objective problem solver who can demonstrate follow-through and resourcefulness to achieve valuable outcomes.

• Demonstrate ability to see the big picture to drive efficiencies and develop new strategies

• Possess a working technical knowledge of systems (client/server), networking (LAN/WAN), storage, resiliency configuration options and data replication methods

• Experience with cloud-based architecture and industry standard recovery solutions

• Achievement oriented with proven project management skills and the ability to work independently and as part of a team, managing multiple priorities within tight deadlines.

• Ability to work with senior engineers in designing/validating recovery solutions

• Ability to understand technical network and data flow

• Demonstrable ability to establish relationships, engage and influence others, work with a diverse internal and international user community, as well as vendors.

• University Degree (Computer Science, Business or Finance preferred)

• Superb interpersonal skills (oral and written) including presentation skills and demonstrated ability to communicate at all organizational levels; includes ability to develop and deliver effective user education sessions to squads as needed

• Professional certification in BCP - CBCP or MBCP preferred but not required

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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