Sr. Director

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Job Description

We are seeking a candidate with a demonstrated ability to lead by influence, with a record of successfully delivering modern, large-scale, complex services and products. This is accomplished by leading multiple large, diverse technical teams at all levels and closely collaborating with program and product teams.

Key Responsibilities:

• Provide hands-on technical leadership to multiple development teams, focusing on delivering scalable functional and non-functional features quickly.
• Promote a diverse culture of cross-functional collaboration and engineering excellence.
• Develop a strategic vision for AI implementation and understand its impact on business strategy and innovation.
• Mentor and develop AI talent within the organization.
• Serve as an idea leader, introducing industry best practices to benefit the team and the wider organization.
• Balance business capabilities with operational excellence, meeting regulatory, security, and privacy requirements.
• Quickly evaluate new ideas and technologies from internal and external sources.
• Lead multiple teams, aligning technology with business problems and fostering innovation and excellence.
• Partner with Visa Consulting & Analytics (VCA) to transform Visa University technology solutions, enabling configurable digital product portfolios for clients.
• Drive immediate, mid-term, and strategic long-term modernization plans.
• Demonstrate expertise in agile delivery, building purpose-driven teams, and managing complex integration projects.
• Oversee global engineering teams, guiding them in delivering for product partners and leading platform transformation in the dynamic payments space.
• Grow Visa University's external-learning solutions and seek new revenue by building scalable, modular, open solutions.
• Engage in complex initiatives requiring innovative integration patterns and emerging technologies.

Essential Functions:

• Oversee the overall development life cycle with significant bottom-line impact.
• Innovate and explore new technologies like Gen AI to positively impact Visa's LET and VAS applications.
• Design and develop APIs for value-generating integrations with Visa Consulting and Analytics clients.
• Deliver complex products by collaborating with cross-geographical development, product teams, and other departments.
• Partner with product owners to develop strategies and roadmaps aligned with business goals.
• Manage technical debt and costs within budget.
• Promote best engineering practices and automation in software development, testing, and deployment.
• Prioritize and deliver enhancements and maintenance for multiple services.
• Oversee incident, change, and problem management.
• Hire, retain, and grow high-performing, diverse global engineering teams.
• Invest in employee career development, emphasizing mentorship and training.
• Handle daily activities such as coordination, coaching, mentoring, recruiting, budgeting, planning, delivery, quality, partner relationships, performance metrics, operations, efficiency, and service level management.
• Advance our modernization roadmap to expand market reach and client base by adopting best-in-class technology solutions for our core platform.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• 12+ years of work experience with a Bachelor’s Degree, or at least 10 years of work experience with
an Advanced Degree (e.g. Masters, MBA, JD, MD), or a minimum of 5 years of work experience with
a PhD.

Additional Information

15+ years of experience with a Bachelor’s Degree, or 12 years of experience with an Advanced
Degree (e.g. Masters, MBA, JD, MD), or a PhD with 9+ years of experience.
• Proven experience managing teams delivering enterprise-level, distributed applications using
technologies like Kafka, Docker, Kubernetes, and languages such as Java, .Net, C#, and Golang.
• Outstanding verbal, written, presentation, facilitation, and interaction skills. Ability to present
complex ideas clearly and concisely.
• Proven track record of coordinating multiple product and technical teams, removing roadblocks,
and solving complex problems collaboratively.
• Experience delivering unified solutions comprising internally-developed applications and 3rd party
commercial offerings.
• Strong technical goal setting for projects with actionable success metrics.
• Experience measuring services from a user experience perspective, setting, and tracking SLAs and
KPIs.
• Ability to represent technical and business issues and solutions to multiple levels internally and
externally to support organizational plans.
• Ability to work within a complex organization to determine business and customer needs, providing
optimal solutions.
• Experience with Agile methodologies and software development lifecycle principles.
• Ability to manage multiple competing priorities in a fast-paced environment.
• Experience building microservices with HTTP, REST, JSON, and XML.
•Experience with GenAI and Machine Learning is a plus.
• Prior experience in payments and leading Innovation or Learning Management teams is a plus.
• Experience with streaming video technologies is a plus.