Sr Director -Technology Product Management

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

The Sr Director Technology Product Management will sit within the Advisor Technology Solutions Product team focusing on technical capabilities to improve advisor business planning, digital field learning, practice collaboration tools, and AI driven components that improve practice efficiency. Additionally, they will have responsibility for the ongoing awareness and adoption communication processes across the entire suite of ATS supported tools. This individual will work collaboratively with business process owners and technology leaders to develop and roll out new tools while providing ongoing product evolution of existing tools. They will manage a team of product management resources focused on SDLC delivery, stakeholder alignment, and engaging closely with end users. The role will be responsible for working collaboratively across the firm, particularly in close partnership with practice enablement teams, General Counsel's Office, field and corporate learning teams, and other product teams to create and operate a seamless, integrated platform experience.

Key Responsibilities

• Product Management of Learning and Develop tools including the Ameriprise LXP and embedded self-help tools.

• Product Management for Business Planning/Practice goal setting and management capabilities.

• Drive solutioning for rapidly evolving AI based collaboration capabilities such as Microsoft Co Pilot and M365.

• Manage vendor relationship and continued development and deepening of file management systems such as Box.com.

• Oversight and ongoing development of field awareness, change management, and communication capabilities.

• Support advisor recruitment and business development processes.

• Provide strategic leadership in defining and designing the end-to-end user platforms and supporting technology solution models for the business. Drive consistency and optimization of business processes and technology solutions across capabilities. Provide recommendations to preserve integrity across the various strands of change and ensure the delivery of holistic, integrated solutions.

• Partner with the business and end user research to lead discovery work for new capabilities or experiences that deliver new or differentiating business value.

• Work with the business to understand and define business processes that meet goals and objectives and maximize the value proposition of the technology solution. Analyze the existing capabilities to determine whether opportunities exist to create competitive advantages, cost efficiencies and/or revenue growth. Perform current state assessment to identify people, process, technology, and information gaps to develop product road maps and help create the supporting cost-benefit analysis (CBA).

• Manage the domain requirements and delivery processes, ensuring alignment with Ameriprise business and technology strategies and enterprise business architecture strategy. Provide solution design expertise and support for technology projects.

• Build and develop an effective organization with appropriate skills, organization structure, and direction to satisfy current and future business needs. This includes recruitment, performance management, salary administration, career planning and budget management. Lead and oversee a team of product management professionals that are accountable for delivering business architecture services at Ameriprise. Facilitate the professional growth and development of the product management team.

Required Qualifications

• Bachelors degree or equivalent in Computer Science, Business or related field; or equivalent work experience.

• 10+ years related technology experience - including product management, systems analysis and system design experience.

• People leadership of mid-sized teams, enabling employees to work in a fast paced environment focused on agility.

• Experience driving business requirements through process mapping, modeling and information flows.

• Proven ability to effectively manage change in a large corporate environment.

• Exceptional written and verbal communication skills; including the ability to effectively communicate at all levels of an organization.

• Demonstrated success working in a highly collaborative environment with a strong ability to lead and influence.

• Negotiates well for mutually beneficial outcomes

Preferred Qualifications

• Experience working in and general understanding of the Enterprise Learning Systems, Sales Enablement, and managing geographically diverse teams.

• Skilled at perceiving patterns and relationships between technologies, processes, business models and people.

• Ability to act as a liaison conveying the strategic needs of the Business to Technology and the strategic plan of Technology to the Business.

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Base Pay Salary

The estimated base salary for this role is $150,000 - $210,000/ year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurance.Full timeExemptTechnologyTECH Technology

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.