Sr. Director, Technology Product Management – Data & AI

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overview

We are seeking a Sr. Director, Technology Product Management – Data & AI to lead the technical product strategy, roadmap, and delivery of enterprise Data, Analytics, AI, and Generative AI platform capabilities. Reporting to the Head of Engineering/Technology, Data & AI, this leader will partner across technology, business, and product teams to deliver secure, scalable, reusable, and governed platforms that accelerate adoption and business value across the company.

The ideal candidate is a strategic, technically credible product leader who can bridge vertical product needs with platform engineering execution. They bring a strong platform mindset, deep experience in data and AI platforms, excellent executive communication skills, and the ability to balance innovation, speed, security, governance, and measurable business outcomes.

Essential Functions

• Define and lead the strategy and roadmap for enterprise Data, Analytics, AI, and Generative AI platforms. 
• Drive platforms from strategy through adoption, establishing clear outcomes, success metrics, adoption targets, and value realization measures.
• Lead the evolution of the enterprise Data & AI platforms, enabling secure, scalable, reusable, and governed capabilities across the enterprise. Balance innovation speed with enterprise-grade controls and operational discipline.
• Prioritize investments across foundational platforms, business/product use cases, technical debt, governance needs, and emerging technology opportunities. Evaluate tradeoffs and align stakeholders around roadmap decisions
• Translate business and product priorities into platform capabilities that enable analytics, automation, AI-driven decisioning, and intelligent digital experiences. 
• Partner with engineering, data science, architecture, cybersecurity, privacy, legal, compliance, and business leaders to deliver secure and scalable platform capabilities
• Lead, coach, and develop technical product managers and partner closely with cross-functional product and engineering teams.
• Promote an operating model focused on customer outcomes, platform reuse, adoption, and continuous improvement.

Minimum Qualifications

• Education and/or experience typically obtained through completion of a bachelors degree.
• Typically 15 or more years of related work experience including several of them managing team members
• Significant experience in technology product management, technical product leadership, enterprise platforms, or related technology roles.
• Proven experience defining and leading product strategy and roadmaps for complex, enterprise-scale technology platforms or products.
• Strong technical fluency and ability to engage effectively with engineering, architecture, security, and operations teams.
• Experience translating business needs into technical product capabilities, requirements, and delivery plans.
• Demonstrated ability to influence senior stakeholders and align diverse teams around complex decisions.
• Strong business acumen, strategic thinking, communication, and executive presentation skills.
• Experience balancing customer needs, platform scalability, technical feasibility, risk, security, and business value.
• Ability to operate effectively in ambiguity and create clarity across evolving priorities.
• Experience leading and developing technical product managers or cross-functional product teams.
• Background and drug screen.

Preferred Qualifications

• Extensive leadership experience in technology product management, with a focus on data platforms, AI/ML, Generative AI,  analytics, or enterprise platforms. 
• Proven experience leading platform strategy and roadmaps for complex, enterprise-scale platforms.
• ​Knowledge of AI, machine learning, predictive analytics, automation, and Generative AI capabilities
• Understanding of modern data architecture, including data lakes, warehouses, lakehouses, pipelines, APIs, metadata, data governance, and data quality. 
• Experience partnering with engineering and architecture teams to deliver scalable, reliable, and secure platforms.
• Demonstrated ability to influence senior executives and align diverse stakeholders around complex technology decisions. 
• Strong business acumen, strategic thinking, communication, and executive presentation skills.
• Ability to operate effectively in ambiguity and drive clarity across emerging technology areas. 
• Experience leading and developing technical product managers or cross-functional product teams.

Key Attributes

• Strategic and outcome oriented.
• Technically fluent in Data, AI, and Generative AI platforms.
• Strong executive communicator.
• Collaborative partner to engineering, product, and business leaders.
• Comfortable with ambiguity and emerging technology.
• Able to balance innovation, speed, security, governance, and scale. 
• Passionate about building reusable enterprise capabilities.

The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL in USD per year is: $206,000 - $275,000.
San Francisco, CA in USD per year is: $248,000 - $330,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Some of the Ways We Prioritize Your Health and Happiness 

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.